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Q&A

Hanks asks DCWP about electric-assist complaints and safety

New York City Council · Oct 7, 2026 · starts 0:53:06 · 1 min 22 sec

Hanks asks whether DCWP receives consumer complaints about electric-assist pedicabs. Ortiz says those complaints go to NYPD, and he defers to DOT and NYPD on safety, noting concerns about identifying vehicles and speed but also workers' need for assistance.

Kamillah Hanks

Thank you.

Kamillah Hanks

I appreciate that.

Kamillah Hanks

I think that we'll have to dig into that offline.

Kamillah Hanks

But back to a question for you.

Kamillah Hanks

Do you receive a lot of consumer complaints about pedicabs with electric assist?

Carlos Ortiz

The agency does not receive those complaints.

Carlos Ortiz

I believe they would go directly to the police department.

Kamillah Hanks

Got it.

Kamillah Hanks

So maybe we should have public safety here as well.

Kamillah Hanks

Do you think it's appropriate for pedicabs to use electric pedal assist?

Carlos Ortiz

No, I think I'm speaking with my colleagues at DOT and NYPD, who I think we would defer to on kind of the street safety aspects of this policy.

Carlos Ortiz

I know DOT has concerns about allowing more electric vehicles on the streets if enforcement is still an issue.

Carlos Ortiz

I know PD has a concern with identifying vehicles, make sure they're going the right speed.

Carlos Ortiz

But that said, we also have a lot of businesses and workers that are trying to make a living out there, and the vehicles would help them do that.

Carlos Ortiz

So I think there's a balance there where we should hear both sides of that.

Carlos Ortiz

But I could see how it's difficult to move into that space until we have greater compliance happening in the industry overall.