Sanchez asks about 311 complaints and inspections at transfer stations
Sanchez asks whether DSNY receives 311 complaints about dust, pests, odors, runoff, open doors, and litter at transfer stations. Anderson says DSNY investigates promptly, usually within eight hours, and conducts weekly and drive-by inspections.
And finally, 311.
Please use it.
Does DSNY receive 301 complaints regarding dust, pests, odors, and water or sewer runoff at private solid waste transfer stations?
What about for things like open doors or gates or for litter adjacent to waste transfer station properties?
Yes, we do receive 301 complaints for all of those categories, and we investigate them quite promptly, usually on the same shift, so within eight hours.
We also conduct, for most transfer stations, weekly inspections and even more frequent drive-by inspections.
So we'll drive by and look to see are they tracking material out of the facility?
Are the doors open unnecessarily?
Are there odors or other fumes coming out?
And if any of those things are identified, we will take appropriate action.