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Public Testimony

Abundance New York's Catherine Vaughn testifies on retention

New York City Council · Oct 16, 2026 · starts 1:42:04 · 42 sec

Catherine Vaughn, co-executive director of Abundance New York, praises DCAS progress but notes the Mayor's Management Report cited insufficient staffing about 20 times, and argues retention is a cost-effective lever.

Member of the Public - Catherine Vaughn

Good morning, Chair Aldeball.

Member of the Public - Catherine Vaughn

Thank you so much for letting me testify.

Member of the Public - Catherine Vaughn

My name is Catherine Vaughn, and I'm the co-founder and co-executive director of Abundance New York.

Member of the Public - Catherine Vaughn

We applaud the progress that DCAS has made this year from faster exam results to the new Jobs NYC Center,

Member of the Public - Catherine Vaughn

but this year the Mayor's Management Report still cited insufficient staffing about 20 times as the reason why agencies fell short on other critical metrics from ambulance response times to inspections of our drinking water.

Member of the Public - Catherine Vaughn

Last month, this committee examined how the city recruits new public servants, and recruitment is one important lever to address the city's vacancies.

Member of the Public - Catherine Vaughn

But as Rose just shared, retention is another, and it's often a more cost-effective one.