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NYC Council meetings, chaptered and linked by time.

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Public Testimony

Vaughn presents data on early turnover and frontline attrition

New York City Council · Oct 16, 2026 · starts 1:42:46 · 46 sec

Vaughn says 60% of employees who resigned in FY24 had less than five years of service, attrition is acute in frontline roles like ACS child protective specialists and DOB inspectors, and citywide overtime grew to $2.5 billion in 2025.

Member of the Public - Catherine Vaughn

The data points to two patterns.

Member of the Public - Catherine Vaughn

First, that turnover happens early.

Member of the Public - Catherine Vaughn

In fiscal year 2024, 60% of city employees who resigned had been in city service for less than five years.

Member of the Public - Catherine Vaughn

And then second, it's most acute in frontline roles.

Member of the Public - Catherine Vaughn

In FY 2025, 295 child protective specialists resigned from ACS.

Member of the Public - Catherine Vaughn

The Department of Buildings has reported 16% annual attrition among its inspectors.

Member of the Public - Catherine Vaughn

Departing employees tell us why.

Member of the Public - Catherine Vaughn

The top reason is career advancement, and only 29% rate their pay positively.

Member of the Public - Catherine Vaughn

When workers resign, agencies have to restart this costly cycle of recruiting, testing, training, and have overtime cover the gap in the meantime.

Member of the Public - Catherine Vaughn

Citywide overtime grew from $1.66 billion in 2015 to $2.5 billion in 2015.

Member of the Public - Catherine Vaughn

7.1 billion in 2025.