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Q&A

Aldebol asks about work-life balance and employee wellness programs

New York City Council · Oct 16, 2026 · starts 0:51:19 · 2 min 41 sec

Aldebol cites survey data that 35% of employees found work-life balance skewed and felt emotionally drained; Outar and Pollack describe Work Well NYC, which reached over 60,000 participants, and the employee assistance program.

Shirley Aldebol

So in the survey, again, the most recent results of the survey,

Shirley Aldebol

it revealed that a large number of city employees, 35%, found work-life balance to be skewed and reported feeling emotionally drained.

Shirley Aldebol

Are there any initiatives that DCAS can implement or has implemented or can recommend to agencies to implement to improve work-life balance?

Kadian Outar

So I think work-life balance can show up in different ways across different titles.

Kadian Outar

One of the things that, and Ola may be able to speak to this, is the Work Well program that provides a lot of different trainings and activities that individual and agencies can participate in, in terms of how to really engage their employees.

Kadian Outar

I know internally within our agencies, our agency provide a lot of opportunities for us to kind of decompress.

Kadian Outar

We have a meditation room.

Kadian Outar

So agencies do a lot of different things based on the needs of their workforce.

Kadian Outar

And then there are citywide programs that OLR can speak about in terms of work well.

Daniel Pollack

Yes, thank you.

Daniel Pollack

Thank you for that question, Gerald.

Daniel Pollack

So, yeah, I would highlight WorkWell NYC.

Daniel Pollack

So far this year, WorkWell has reached over 60,000 participants for its programming.

Daniel Pollack

So, you know, we launched that program 10 years ago for this reason.

Daniel Pollack

We know that addressing employee wellness, you know, there's more than just wages and traditional benefits.

Daniel Pollack

Addressing wellness through fitness classes, through counseling, through things like that is so important.

Daniel Pollack

I'd also highlight the employee assistance program, which has been around longer, but is a vital resource for employees and agencies when employees are facing challenges.

Daniel Pollack

It's available for employees.

Daniel Pollack

It's available for their families.

Daniel Pollack

And there's a lot of value there in both.

Daniel Pollack

Dealing with short-term issues, so someone who's experiencing mental health issues or

Daniel Pollack

burnout or something can have a very kind of immediate appointment with a licensed clinical social worker.

Daniel Pollack

But we also work hard to connect people with providers that take our insurance.

Daniel Pollack

So one of the most valuable parts of EAP is they have relationships with our insurance providers, with our

Daniel Pollack

with a lot of healthcare providers out there.

Daniel Pollack

And I know it's often hard for people to find appointments for mental health that take insurance.

Daniel Pollack

And EAP is a great resource there for employees to go.

Daniel Pollack

They'll get set up with someone who is accepting new patients, who is taking our insurance, and that can help with some of the mental health challenges employees face.