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Q&A

Morano asks whether commissioners are held accountable for retention

New York City Council · Oct 16, 2026 · starts 0:39:13 · 1 min 41 sec

Morano asks whether agency commissioners are evaluated on retention rates and whether DCAS would support publishing agency retention rates with corrective action plans; Porter says she cannot speak to evaluations but is open to the discussion.

Frank Morano

Your testimony also talks extensively about management training, leadership, development, and improving workplace culture, and I think those things are all great.

Frank Morano

But I have a more fundamental question.

Frank Morano

Does the city evaluate agency commissioners and senior managers based on their employee retention rates?

Frank Morano

If an agency is consistently losing experienced employees at a rate much higher than comparable agencies, is that reflected in the commissioner's performance evaluation?

Frank Morano

I guess the question I'm asking is, is anybody held accountable?

Frank Morano

Because in the private sector, if a manager keeps losing good employees, eventually someone starts asking questions about the manager.

Frank Morano

Is city government doing the same thing?

Katrina Porter

So that's not something that I'm able to speak to here.

Katrina Porter

What I can say is that DCAS, the agency, we're committed to supporting agencies and meeting their hiring needs through examinations, through professional development,

Katrina Porter

and in any way that we can.

Katrina Porter

Especially if an agency comes to us with a problem, a workforce problem, we're here to help them strategize and develop programs and opportunities to address their needs.

Frank Morano

Do you think DCAS would support publishing retention rates for every agency and requiring agencies with unusually high turnover to develop corrective action plans?

Katrina Porter

So I think it's something that we can consider.

Katrina Porter

You know, I wouldn't say here one way or another, but, you know, we would be open to the discussion.