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Q&A

Morano challenges DCAS on 85% retention and 3.8% vacancy rates

New York City Council · Oct 16, 2026 · starts 0:36:14 · 2 min 59 sec

Council Member Frank Morano questions whether an 85% retention rate is worth celebrating given 32,000 departures, and asks whether the 3.8% vacancy rate accounts for eliminated or frozen positions; Porter defends the figures as comparable to other large employers.

Frank Morano

Thank you, Chair.

Frank Morano

Again, I'm still not used to a chair not going on for 45 minutes before giving other members a chance to ask a question.

Frank Morano

It's a tribute to your respect for your colleagues that you make an effort to include us.

Frank Morano

Thank you all for your testimony.

Frank Morano

Deputy Commissioner Porter, I was struck by something in your testimony.

Frank Morano

You point to an 85% employee retention rate and a vacancy rate of just 3.8%.

Frank Morano

And you describe these as reassuring signs.

Frank Morano

But the committee's report says more than 32,000 city employees left municipal service in fiscal year 2025 with resignations significantly outpacing retirement.

Frank Morano

So here's my question.

Frank Morano

Is an 85% retention rate something we should be celebrating, or does it mean we're losing roughly one out of every seven employees in a given year?

Frank Morano

And when you cite that 3.8% vacancy rate, does that figure account for positions that it

Frank Morano

agencies have eliminated, frozen, or simply decided not to fill.

Frank Morano

Because you can make a vacancy rate look pretty good if you eliminate enough vacancies.

Frank Morano

That doesn't necessarily mean you've got enough people to do the work.

Katrina Porter

To your first question, 85%, I don't know that we need to celebrate it, but I think that it is a good step in the right direction, and it is an indicator that city employees

Katrina Porter

are remaining in their jobs comparable to other large municipalities and even the federal government.

Katrina Porter

So I just, you know, we wanted to highlight it as a comparison.

Katrina Porter

Of course, there's always more work to do.

Katrina Porter

And, you know, just based on some of the programs and projects that have been recently

Katrina Porter

implemented and initiated, I think that is a good example of the city's commitment to ensure that we are retaining and attracting top talent and putting New York City in a position to be an employer of choice.

Katrina Porter

As it relates to the vacancy rate, we use the data that was available to us.

Katrina Porter

The idea of the state of affairs, if a position was eliminated or repurposed, that's not something that I'm able to speak to.

Katrina Porter

But once again, it does appear to be a good, you know, an advancement from the heights of.

Katrina Porter

the vacancy crisis in 2021.

Katrina Porter

And, you know, as we discussed the last time that we were here, it is also something that the city is committed to do, like figure out ways to attract top talent and to shorten the timeline,

Katrina Porter

you know, to get butts in the seat, to ensure that city agencies have the support that they need to, you know, provide service to New Yorkers.