Kamuf Ward describes enforcement tools and FY26 disability claims
Kamuf Ward says disability claims were the most common type of claim in FY26 across employment, housing, and public accommodations. She describes pre-complaint interventions, Project Equal Access, and testing as tailored enforcement tools.
CCHR uses various enforcement tools so the agency can respond to the circumstances of individual matters and where appropriate address broader patterns of potential discrimination.
In fiscal year 26, disability claims were the most common type of claim across the areas of employment, housing, and public accommodations, which is similar to recent years'trends.
The claims filed and formal complaints lead to an investigation by the agency's Office of Civil Rights Enforcement.
In order to remove barriers faced by individuals with disabilities and foster inclusive and accessible spaces, the Commission employs tailored approaches in addition to complaint investigations and litigation.
The Commission may, for example, use pre-complaint interventions, which we'll call PCIs, to seek timely resolution.
before a formal complaint is filed.
Where physical accessibility is at issue, the Commission has a team, Project Equal Access, that works with housing providers and businesses to identify how to make spaces accessible, delivering faster solutions to persons with disabilities,
including grab bars, ramps, and lifts.