Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Independent project. Not affiliated with the New York City Council.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

New York City Council

Committee on Disabilities

Oversight topic - Commission on Human Rights Disability Enforcement Trends

Oct 16, 2026 · 10:00 AM ET · 4 hr 39 min
Hearing

Meeting chapters

Read summaries and jump into the video at the segment start.

0:00:17 1 min 9 sec
Procedure

Staff opens Committee on Disabilities joint hearing

Council staff asks attendees to settle down, silence electronics, and explains how to testify. They instruct the public not to approach the dais and turn the meeting over to the chair.

0:01:26 32 sec
Remarks

Chair Hanif opens joint oversight hearing on CCHR disability enforcement

Council Member Shahana Hanif introduces herself as chair of the Committee on Disabilities and describes her appearance. She welcomes attendees to the joint oversight hearing with the Committee on Civil and Human Rights on disability discrimination enforcement at CCHR.

0:01:58 44 sec
Remarks

Hanif frames disability discrimination as most common CCHR claim

Hanif notes millions of New Yorkers live with disabilities and disability is now the most common basis of claims filed with CCHR. She says strong protections on paper mean little if New Yorkers cannot access them in practice.

0:02:43 40 sec
Remarks

Hanif recounts tenant who died waiting for ramp accommodation

Hanif describes a CCHR ruling involving a tenant who spent more than four years requesting a ramp or lift and died before it was installed. She says accessibility delayed is accessibility denied and delays can have irreversible consequences.

0:03:23 27 sec
Remarks

Hanif cites comptroller audit and CCHR data on aging caseload

Hanif says a December 2025 state comptroller audit found housing discrimination cases took over two years on average. She notes CCHR does not publicly report how long disability cases take or what outcomes complainants receive.

0:03:49 59 sec
Remarks

Hanif outlines oversight questions on intake, backlog, coordination, and resources

Hanif lists questions about CCHR's 2026 reorganization, implementation of comptroller recommendations, coordination with MOPD, translation of guidance into enforcement, and needed resources or reforms. She says the hearing will also cover four pieces of legislation.

0:04:48 46 sec
Remarks

Hanif introduces Intro 131 and Intro 1107

Hanif describes Intro 131, sponsored by Council Member Tiffany Caban, to amend the definition of gender in the Human Rights Law. She also introduces Intro 1107, which she sponsors, to require guidance and public education on service animal access.

0:05:34 53 sec
Remarks

Hanif introduces Reso 510 and Reso 665

Hanif describes Reso 510, sponsored by Council Member Julie Won, to declare June 18 Autistic Pride Day. She also introduces Reso 665, which she sponsors, calling on the U.S. Senate to ratify the Convention on the Rights of Persons with Disabilities.

0:06:28 46 sec
Remarks

Hanif acknowledges colleagues, administration, advocates, and staff

Hanif acknowledges Council Members Caban and Epstein and thanks the administration, advocates, service providers, and public. She thanks committee staff including Sarah Sucher, Chloe Rivera, Emma Teran, Simone Lavin, and Teyuta Muai.

0:07:14 53 sec
Remarks

Chair Nurse opens with CCHR mandate and economic justice

Council Member Sandy Nurse, chair of Civil and Human Rights, thanks co-chair Hanif and notes disability is the most common basis of claims. She says CCHR is a small agency with a large mandate and its work is an issue of economic justice.

0:08:06 59 sec
Remarks

Nurse says justice delayed is justice denied and highlights reorganization

Nurse responds to the story of a tenant who died waiting for an accommodation and says justice delayed is justice denied. She hopes the hearing will show how CCHR resources and structure affect access to housing, employment, and daily necessities.

0:09:05 33 sec
Remarks

Nurse describes snowball effects of discrimination and emergency harms

Nurse says discrimination can have a detrimental snowball effect, such as someone unable to leave home then losing work. She says some situations become emergencies that cost people their health or lives.

0:09:38 36 sec
Remarks

Nurse asks how CCHR responded to comptroller audit and MOPD coordination

Nurse says she is curious how CCHR responded to the comptroller audit and how internal changes affect resolution times. She looks forward to hearing about CCHR's disability enforcement, education, testing, and work with MOPD.

0:10:14 31 sec
Remarks

Caban introduces Intro 131 on intersex protections

Council Member Tiffany Caban introduces herself and thanks Chairs Nurse and Hanif for holding the hearing. She says as a New Yorker with chronic illness she is grateful for their leadership and that her bill Intro 131 protects intersex New Yorkers from discrimination.

0:10:45 1 min 29 sec
Remarks

Caban details intersex discrimination and thanks Interact

Caban says Intro 131 would ensure the human rights law protects intersex New Yorkers. She thanks Interact and directly impacted people for working on the legislation and describes discrimination, denial of health care, and hate violence faced by intersex people.

0:12:14 43 sec
Remarks

Hanif reads Julie Won statement on Autistic Pride Day

Hanif reads a statement from Council Member Julie Won supporting Resolution 510. The statement thanks Chairs Hanif and Nurse and credits autistic self-advocate Gary Oye-Steven for sparking the bill.

0:12:57 46 sec
Remarks

Hanif reads statement on autism diversity and Autistic Pride Day history

The statement says autism presents differently for every person and no one should be reduced to a diagnosis. It describes how Aspies for Freedom created Autistic Pride Day in 2005 as a counter to Autism Awareness Month narratives.

0:13:43 36 sec
Remarks

Hanif reads statement on rainbow infinity symbol and bill purpose

The statement says autism and neurodivergence are not problems to be solved but communities to celebrate. It describes the rainbow infinity symbol and says Reso 510 would declare June 18 Autistic Pride Day in New York City.

0:14:19 26 sec
Remarks

Hanif reads thanks to disability organizations supporting Reso 510

The statement thanks Autistic Adults NYC, Brooklyn Center for Independence of the Disabled, Autistic Self-Advocacy Network, AHRC, and New York Lawyers for the Public Interest. It says recognizing the day affirms that institutions and communities are stronger when they include neurodivergent individuals.

0:14:45 47 sec
Procedure

Hanif administers oath to CCHR and MOPD witnesses

Hanif calls Deputy Commissioner JoAnn Kamuf Ward, Assistant Commissioner Stephanie Rivera, and Deputy Commissioner Belkis Morig to be sworn. Staff asks them to raise their right hands and affirm to tell the truth.

0:15:31 1 min 10 sec
Agency Testimony

JoAnn Kamuf Ward introduces CCHR and MOPD panel

JoAnn Kamuf Ward, Deputy Commissioner for Policy and Legislative Affairs at CCHR, thanks the committees and introduces Stephanie Rivera and Belkis Morig. She underscores CCHR's commitment to ensuring New Yorkers with disabilities can live free from discrimination.

0:16:41 55 sec
Agency Testimony

Kamuf Ward gives overview of Human Rights Law disability protections

Kamuf Ward says CCHR uses education, outreach, investigations, and litigation to prevent and remedy discrimination. She explains CCHR investigates complaints, resolves matters before formal complaints, and develops Know Your Rights materials.

0:17:36 1 min 7 sec
Agency Testimony

Kamuf Ward explains reasonable accommodations and cooperative dialogue

Kamuf Ward says the Human Rights Law prohibits discrimination in work, housing, and public places and requires reasonable accommodations absent undue hardship. She says accommodations can include policy changes, workplace adjustments, ramps, or lifts and require a cooperative dialogue.

0:18:43 1 min 8 sec
Agency Testimony

Kamuf Ward describes enforcement tools and FY26 disability claims

Kamuf Ward says disability claims were the most common type of claim in FY26 across employment, housing, and public accommodations. She describes pre-complaint interventions, Project Equal Access, and testing as tailored enforcement tools.

0:19:51 50 sec
Agency Testimony

Kamuf Ward details remedies and case outcomes

Kamuf Ward says violations can lead to modifications, policy changes, damages, and civil penalties. She highlights FY26 resolutions including a ramp installation and $122,000 in emotional distress damages plus back rent.

0:20:41 1 min
Agency Testimony

Kamuf Ward highlights housing resolutions and education work

Kamuf Ward describes another case where housing providers agreed to 14 months of rental credit and an accessible apartment transfer. She says CCHR couples enforcement with Human Rights Law 101 trainings and community partnerships.

0:21:41 1 min 6 sec
Agency Testimony

Kamuf Ward describes outreach and Disability Unite Festival

Kamuf Ward says CCHR works with community organizations, advocates, elected officials, businesses, and housing providers. She mentions the Disability Unite Festival and Disability Pride Parade as examples of outreach with MOPD and the Public Advocate.

0:22:48 1 min 31 sec
Agency Testimony

Kamuf Ward comments on Intro 131 and Intro 1107

Kamuf Ward says CCHR supports the explicit reference to intersex traits in Intro 131, consistent with existing interpretation and guidance. On Intro 1107, she says CCHR supports the intent but the administration is still reviewing which agency should lead.

0:24:19 48 sec
Agency Testimony

Kamuf Ward closes with commitment to disability rights enforcement

Kamuf Ward says CCHR remains committed to ensuring New Yorkers with disabilities understand and can exercise their rights. She says covered entities must know their responsibilities and meaningful remedies must be available when discrimination occurs.

0:25:07 11 sec
Procedure

Hanif moves to questions and acknowledges Council Member Joseph

Hanif says the committees will go into questions and acknowledges Council Member Rita Joseph has joined. She says they will kick off with questions for MOPD.

0:25:18 1 min 52 sec
Q&A

Hanif asks MOPD role versus CCHR in discrimination complaints

Hanif asks what MOPD is responsible for when a New Yorker reports disability discrimination and when CCHR takes over. Belkis Morig says CCHR has prime purview, MOPD is not an enforcement agency, and MOPD refers discrimination complaints to CCHR or Project Equal Access.

0:27:09 1 min 29 sec
Q&A

Hanif asks how many New Yorkers contacted MOPD

Hanif asks whether MOPD can share how many people filled out its form or called its phone line. Morig says the phone line is busy but the prior administration did not track calls and MOPD has referred at least 22 alleged discrimination claims to CCHR since July.

0:28:38 33 sec
Q&A

Hanif asks what requests come through MOPD hotline and forms

Hanif asks broadly what requests MOPD receives. Morig says the bulk of inquiries relate to housing, including physical accessibility and eviction threats, and MOPD generally refers those to CCHR.

0:29:11 2 min 11 sec
Q&A

Hanif asks about MOPD-CCHR collaboration and annual report omission

Hanif notes CCHR's FY25 report highlighted collaboration with MOPD but FY26 did not mention MOPD. Kamuf Ward and Morig describe joint resources for small businesses, trainings, Disability Service Facilitator trainings, and outreach events.

0:31:22 1 min 44 sec
Q&A

Hanif asks about referral outcomes and warm handoffs

Hanif asks whether referrals to CCHR have improved. Kamuf Ward describes warm handoffs to Project Equal Access, and Stephanie Rivera explains that Project Equal Access does site visits and may already have an open confidential matter.

0:33:06 36 sec
Q&A

Hanif asks how many staff are dedicated to Project Equal Access

Hanif asks how many staffers work solely on Project Equal Access. Rivera says the team has three members, with one recently added in the reorganization, and other intervention staff handle non-physical reasonable accommodation requests.

0:33:42 35 sec
Q&A

Hanif asks for breakdown of MOPD referrals and tracking

Hanif asks for a breakdown of the 22 referrals by employment, housing, and public accommodations. Kamuf Ward says she does not have the breakdown but believes most were housing, and agrees to follow up after the hearing.

0:34:17 1 min 22 sec
Q&A

Hanif asks how the referral handoff works

Hanif asks for more detail on the warm handoff to CCHR. Kamuf Ward says people may contact Rivera or Project Equal Access directly, and CCHR tries to follow up with MOPD by email or phone and capture matters in its case management system.

0:35:39 1 min 37 sec
Q&A

Hanif asks about case management tracker and MOPD tracking outcomes

Hanif asks whether CCHR can share tracker data after the hearing and whether MOPD tracks whether CCHR resolves referred cases. Kamuf Ward says the annual report numbers come from an internal database being improved, and Morig says MOPD does not track every referral outcome.

0:37:16 50 sec
Q&A

Hanif recommends closing the loop on referrals and passes to Epstein

Hanif recommends MOPD track outcomes for referred cases to ensure resolutions. She then passes questioning to Council Member Harvey Epstein, who has to leave.

0:38:05 2 min 6 sec
Q&A

Epstein asks how to expedite housing discrimination cases

Epstein says housing discrimination cases are not being resolved quickly and a year is too long for people facing accessibility issues. Rivera says CCHR flags urgent matters for pre-complaint intervention and handles source of income and disability accommodation cases immediately.

0:40:11 2 min 17 sec
Q&A

Epstein asks for source of income case numbers and outcomes

Epstein asks how many source of income discrimination cases CCHR handled and how many resolved successfully. Rivera says she will get the numbers, and Kamuf Ward provides FY26 figures of 152 pre-complaint interventions and about 50 filed claims.

0:42:28 1 min 39 sec
Q&A

Epstein asks about timelines and staffing for source of income cases

Epstein asks whether delays are staffing-related or due to unresponsive landlords. Rivera says the team is fully staffed at six members and source of income pre-complaint closures averaged under 30 days, while Kamuf Ward describes the reorganization and new non-attorney investigators.

0:44:07 1 min 1 sec
Q&A

Hanif asks about overlapping disability and source of income complaints

Hanif notes about a quarter of housing voucher users are New Yorkers with disabilities and asks how many complaints involve both disability and source of income discrimination. Kamuf Ward says CCHR does not have that breakdown but will follow up.

0:45:08 1 min 49 sec
Q&A

Hanif asks about attorney experience and disparate impact cases

Hanif asks how many CCHR attorneys have significant experience in disability and source of income cases. Rivera says there are 13 staff attorneys without specific specialties, and says CCHR evaluates both protections and considers disparate impact of source of income policies.

0:46:57 56 sec
Q&A

Nurse asks what is driving increase in disability claims

Nurse asks why disability claims have increased. Rivera says people are choosing CCHR over federal or state forums, especially as civil rights are under attack, and CCHR does extensive disability rights outreach.

0:47:54 2 min 5 sec
Q&A

Nurse asks whether public accommodation numbers show compliance or underreporting

Nurse notes 22 disability public accommodation claims reached filed complaints in FY26, up from 16. Rivera says it is underreporting, and CCHR also receives anonymous tips, including one that led to a commission-initiated action against Barnes & Noble.

0:49:58 2 min 52 sec
Q&A

Nurse asks about federal rollbacks, dual filing, disparate impact, and state cooperation

Nurse asks how federal shifts affect dual filing agreements, disparate impact cases, and cooperation with the state human rights division. Kamuf Ward says CCHR stepped away from an EEOC dual filing contract to protect New Yorker data and continues to pursue disparate impact under city law.

0:52:51 29 sec
Q&A

Nurse asks whether employment complaints can still reach federal forum

Nurse asks whether employment disability complaints that would have been dual filed still reach a federal forum. Rivera says no, individuals must choose to go to the EEOC or federal court independently.

0:53:20 2 min
Q&A

Nurse asks about 2026 reorganization and December 2025 disability guidance

Nurse asks what prompted the December 2025 disability guidance update and how CCHR operationalized it. Kamuf Ward says CCHR updated guidance on AI decision-making, made it shorter and broken down by jurisdiction, and expanded service animal guidance.

0:55:20 1 min 11 sec
Q&A

Nurse asks what changes followed the comptroller audit

Nurse asks what substantive changes have occurred since the July restructuring. Kamuf Ward says CCHR moved staff into enforcement, doubled the InfoLine to 16 people, created investigator roles, and is developing new processing guidelines and a new case management system.

0:56:31 2 min 5 sec
Q&A

Kamuf Ward and Rivera detail reorganization and case processing changes

Kamuf Ward says it will take time to see case processing impacts and ideally next year or the year after. Rivera says InfoLine staff are being trained to draft complaints over the phone and CCHR is focusing on moving cases to OATH judges faster.

0:58:35 2 min 1 sec
Q&A

Nurse asks whether housing case guidance will return to one year

Nurse asks whether CCHR expects to bring housing case processing back down to one year. Kamuf Ward says one year would be out of step with administrative agencies and courts, and case times depend on complexity and number of respondents.

1:00:36 1 min 9 sec
Q&A

Nurse asks how CCHR measures expanded capacity

Nurse asks how CCHR measures impacts of expanded intake, outreach, investigations, and strategic enforcement. Kamuf Ward says meaningful resolutions are the North Star and CCHR will revisit metrics as staffing changes emerge.

1:01:46 56 sec
Q&A

Nurse asks about mediation cases and disability matters

Nurse asks how many of 12 mediation cases were disability cases and whether mediation is appropriate for accommodations. Rivera says five disability matters were referred to mediation and mediation can still secure accommodations and damages.

1:02:41 14 sec
Q&A

Nurse opens questioning to Caban

Nurse thanks the witnesses and says she will return to questions later. She opens the floor to Council Member Caban for questions about her bill.

1:02:55 2 min 41 sec
Q&A

Caban asks how often CCHR receives intersex discrimination inquiries

Caban asks how often CCHR receives inquiries about discrimination against intersex people and why people may or may not report. Kamuf Ward says gender is a broad category and CCHR may not have specific intersex data, but recognizes intersex discrimination in materials and guidance.

1:05:36 1 min 16 sec
Q&A

Caban asks how intersex discrimination cases are handled

Caban shares an example of a colleague who came out as intersex later in life and asks how CCHR handles such cases. Kamuf Ward says internal guidance already treats intersex discrimination as covered and cases go to the Office of Civil Rights Enforcement for factual interviews.

1:06:52 2 min 19 sec
Q&A

Caban asks about feedback and trainings on intersex issues

Caban asks whether CCHR has heard feedback on shortcomings and whether it has trainings or materials on intersex issues. Kamuf Ward says Interact and Fordham Law Clinic raised the need for explicit statutory language and CCHR has a TGN-CBI training that can include this education.

1:09:10 1 min 39 sec
Q&A

Hanif asks about reports on source of income and disability intersections

Hanif asks whether CCHR is working on reports about source of income and disability discrimination. Kamuf Ward says CCHR does educational materials and is working on a Renters' Rights Guide, and Hanif encourages more research on the intersection.

1:10:49 2 min 29 sec
Q&A

Hanif asks whether MOPD intervenes directly with landlords

Hanif asks whether MOPD ever intervenes directly with landlords, employers, or businesses. Morig says MOPD engages landlords on physical accessibility and refers discrimination issues to CCHR, and is forming an interagency working group on elevator delays.

1:13:18 1 min 53 sec
Q&A

Hanif asks about other systemic trends and formal recommendations

Hanif asks what other trends require interagency coordination and whether MOPD has made formal recommendations. Morig cites elevator issues and school bus curb cuts, and says MOPD has not made formal recommendations but collaborates with CCHR.

1:15:11 1 min 54 sec
Q&A

Rivera describes Project Equal Access work on elevator outages

Rivera says long elevator outages trigger reasonable accommodation obligations and Project Equal Access advocates for repairs, apartment transfers, temporary placements, or rent credits. Kamuf Ward adds that accessible design for small businesses is another area of interagency work.

1:17:04 2 min 32 sec
Q&A

Hanif asks how CCHR triages urgent cases

Hanif asks whether CCHR has a mechanism to determine when a case is urgent and whether MOPD requests fast-tracking. Morig says MOPD flags urgent situations to Project Equal Access, and Rivera describes triage for physical harm, shelter, employment, and pregnancy cases.

1:19:36 1 min 26 sec
Q&A

Hanif asks about current disability caseload and trends

Hanif asks about CCHR's current disability caseload and trends. Kamuf Ward says she does not have total pending disability cases, and Rivera says the main trends are physically inaccessible housing and public accommodations and remote work requests in employment.

1:21:02 3 min 49 sec
Q&A

Hanif asks which cases take longest and about ramp delays

Hanif asks which cases take longest and raises the example of a ramp that took four years. Rivera says case length is fact-intensive and depends on modifications, city agencies, and number of respondents.

1:24:51 36 sec
Q&A

Hanif asks whether ramp construction can proceed during landlord delays

Hanif asks whether the ramp can be built while CCHR gathers documentation from a challenging landlord. Rivera says CCHR often must wait for the landlord and does not have authority to physically erect the ramp.

1:25:27 2 min 18 sec
Q&A

Hanif and Nurse ask about policy reform and emergency repair authority

Hanif asks whether policy reform is needed so ramps can be built despite landlord delays. Nurse notes other agencies like HPD can make emergency repairs and bill owners, and Kamuf Ward says this is an area for interagency discussion.

1:27:45 1 min 9 sec
Q&A

Hanif asks about DOB permit timelines for ramps

Hanif asks how long DOB typically takes to approve ramp permits. Rivera says prefabricated metal ramps can be done in weeks, while permanent fixtures can take six to nine months, and CCHR builds timelines into agreements.

1:28:54 30 sec
Q&A

Hanif asks whether business ramps follow the same process

Hanif asks whether businesses face the same process for ramps and accessibility accommodations. Rivera says yes, and Kamuf Ward notes public accommodations often involve both the store and building owner, adding more parties and cost questions.

1:29:24 3 min 12 sec
Q&A

Hanif calls for report on public design and asks MOPD for policy suggestions

Hanif says the city needs more reporting on public design and red tape around accessibility. She asks MOPD whether it has policy suggestions like enforceable deadlines or expedited review, and Morig says MOPD is building a policy team and everything is on the table.

1:32:36 5 sec
Q&A

Hanif passes questioning to Nurse

Hanif thanks MOPD and passes questioning to Council Member Nurse for additional questions.

1:32:40 2 min 30 sec
Q&A

Nurse asks about settlements versus administrative closures

Nurse asks how many disability cases are resolved by settlement versus administrative closure. Rivera says FY26 had 22 disability settlements and 59 administrative closures, and explains reasons like inability to locate complainants, withdrawal, or lack of public interest.

1:35:10 1 min 43 sec
Q&A

Nurse asks why settlements have fallen

Nurse asks why fewer cases are settling. Rivera says settlements are difficult to trend and depend on respondent cooperation and meaningful outcomes, while Kamuf Ward says attorneys are balancing settlements with trials and complex cases.

1:36:53 51 sec
Q&A

Nurse asks about legal technology consultant and case management

Nurse asks for an update on the legal technology expert and case management consultant. Kamuf Ward says the legal technology director has onboarded and is working with the Office of Civil Rights Enforcement, but procurement is a long process.

1:37:43 1 min 33 sec
Q&A

Nurse asks about testing and commission-initiated enforcement

Nurse asks about CCHR testing numbers and what enforcement followed. Rivera says CCHR has about three part-time testers and a supervisor, and disability testing dipped while salary transparency and fair chance housing testing grew.

1:39:16 2 min 16 sec
Q&A

Nurse asks how CCHR decides testing priorities

Nurse asks how CCHR decides where to spend testing resources and whether it considers medical offices, ride hail apps, or co-op boards. Rivera says testing is dictated by public complaints, anonymous tips, and potential broad impact.

1:41:32 1 min 9 sec
Q&A

Nurse asks why disability testing fell while other tests grew

Nurse asks why disability testing fell by a third while arrest record, credit history, and salary history testing grew. Rivera says the testing team is small and resources also support public-initiated complaints and strategic enforcement.

1:42:41 16 sec
Q&A

Nurse says CCHR needs more resources and ends questions

Nurse says it sounds like CCHR needs more resources, and Rivera says they can go further faster with more. Nurse notes the Council advocated for CCHR funding and ends her questions.

1:42:56 6 sec
Q&A

Hanif passes questioning to Council Member Joseph

Hanif passes questioning to Council Member Rita Joseph and says she will return with a few more questions.

1:43:02 2 min 5 sec
Q&A

Joseph asks what changed after comptroller recommendations

Joseph describes elevator outages in her district and asks what changes CCHR made after accepting the comptroller's recommendations. Kamuf Ward says CCHR renamed its enforcement office, moved staff into enforcement, and created dedicated training and community partnerships teams.

1:45:07 1 min 44 sec
Q&A

Joseph asks about accessibility of CCHR services and languages

Joseph asks how accessible CCHR is for ASL, plain language, Braille, video, and screen readers, and for disabled New Yorkers who do not speak English. Rivera says CCHR has screen reader services, ASL interpreters, large print, Braille, multiple languages, and a vendor for translation.

1:46:50 1 min 27 sec
Q&A

Joseph asks about increase in disability cases and city agency remedies

Joseph asks whether CCHR is seeing more disability cases as federal civil rights offices scale back. Rivera says complaints and inquiries have increased, and explains remedies against city agencies include policy changes, trainings, and long-term monitoring.

1:48:17 1 min 23 sec
Q&A

Joseph asks about remote accommodation complaints and AI hiring tools

Joseph asks how many remote accommodation complaints CCHR receives and whether it has seen AI hiring tool complaints. Rivera says she does not have remote work numbers but it is a trend, and Kamuf Ward says CCHR works with DCWP on the bias audit law but has not had disability-focused AI complaints.

1:49:40 2 min 43 sec
Q&A

Hanif asks about city employee remote work cases and policy

Hanif asks about cases from city agency employees on remote work access. Rivera says she will circle back and mentions settlements with NYC Transit employees, and Kamuf Ward explains city employees first go through agency EEO processes and accommodations are job-specific.

1:52:23 1 min 24 sec
Q&A

Hanif asks about curb cut complaints and case breakdowns

Hanif asks how many complaints CCHR has received about inaccessible sidewalks, blocked curb cuts, or public right-of-way barriers. Kamuf Ward says CCHR does not have that number and will circle back, and says CCHR can provide some breakdowns of reasonable accommodation versus other claims.

1:53:47 1 min 42 sec
Q&A

Hanif asks about enforcement when accommodations are refused and repeat offenders

Hanif asks what enforcement action CCHR takes when a landlord, employer, or business refuses a reasonable accommodation. Rivera says those cases move to probable cause and litigation at OATH, and repeat offenders face no pre-complaint intervention, higher civil penalties, and monitoring.

1:55:29 1 min 13 sec
Q&A

Hanif asks about public list of worst offenders and penalties

Hanif asks whether there is a public list of worst disability discrimination offenders. Kamuf Ward says the comptroller has an employee dashboard and CCHR is advocating to increase statutory maximum civil penalties because current caps may not deter.

1:56:42 1 min 49 sec
Q&A

Hanif asks how CCHR sets penalties and about statutory maximum

Hanif asks how CCHR sets penalties and how often it pursues the maximum. Rivera says factors include public impact, size and sophistication of the bad actor, cooperation, and egregiousness, and explains the normal cap is $125,000 and maximum is $250,000 for willful and egregious violations.

1:58:31 1 min 46 sec
Q&A

Hanif asks how CCHR monitors lasting accessibility improvements

Hanif asks how CCHR ensures settlements produce lasting accessibility improvements and who monitors compliance. Rivera says CCHR designated a monitoring clerk and attorneys supervise compliance, with deadlines for policies, training, and postings.

2:00:17 1 min 53 sec
Q&A

Hanif asks about active monitoring and accommodation outcomes

Hanif asks how many settlements are under active monitoring and how many New Yorkers received requested accommodations. Rivera says she will follow up on monitoring numbers, and Kamuf Ward says CCHR tracks whether matters resolved but not always the exact final accommodation.

2:02:10 38 sec
Q&A

Hanif asks about Project Equal Access expansion

Hanif notes the FY26 MMR credits Project Equal Access with a 70 percent rise in accessibility modifications. Rivera says the expansion was one additional full-time staff member, bringing the team to three.

2:02:47 1 min 28 sec
Q&A

Hanif asks about city agency settlements and employee coordination

Hanif asks who monitors policy changes or training when CCHR settles with a city agency and whether MOPD plays a role. Rivera says CCHR monitors those settlements, and Kamuf Ward says city employee accommodation denials first go through agency EEO processes and DCAS holds EEO information.

2:04:16 2 min 56 sec
Q&A

Hanif asks about service animal education and training

Hanif asks what education or training the city provides about service animal access and how it compares to Intro 1107. Kamuf Ward describes Human Rights Law 101, disability protections trainings, settlement-required trainings, and posters from the NYC Transit case and MOPD.

2:07:12 16 sec
Q&A

Hanif asks if witnesses have anything to add before public testimony

Hanif says those are all the questions and asks if the administration wants to share anything before public testimony. Kamuf Ward thanks the Council for the hearing and looks forward to continuing to work together.

2:07:28 8 min 17 sec
Procedure

Hanif announces five-minute break before public testimony

Hanif thanks the witnesses and announces a five-minute break before returning to public testimony.

2:15:45 1 min 24 sec
Procedure

Hanif opens public testimony and explains rules

Hanif moves to public testimony and reminds attendees this is a government proceeding requiring decorum. She explains that witnesses get four minutes, written testimony can be submitted to the sergeant at arms or by email within 72 hours, and audio/video recordings are not accepted.

2:17:09 1 min 31 sec
Procedure

Hanif calls first public testimony panel

Hanif calls the first panel: Clement So, Monique Bourne, Jean Ryan, Mossa Miata, and Michael Ring. There is a brief discussion about microphone and ASL interpretation setup.

2:18:40 2 min 1 sec
Public Testimony

Clement So testifies on CCHR data collection and ASL video intake

Clement So, executive director of the Metropolitan Asian Deaf Association, says CCHR lacks direct ASL video intake and centralized data on accessibility violations experienced by deaf residents. He says without direct video intake and systematic data collection, CCHR cannot measure disability discrimination or direct enforcement effectively.

2:20:42 1 min 35 sec
Public Testimony

Clement So supports Intro 1107 and UNCRPD resolution

So says MADA strongly supports Intro 1107 and urges plain language education, model language, and publication in citywide languages and accessible formats. He also supports the resolution calling on the Senate to ratify the Convention on the Rights of Persons with Disabilities.

2:22:17 3 min 10 sec
Public Testimony

Monique Bourne testifies on CCHR, HRA, and APS discrimination

Hanif moves to Monique Bourne, whose statement is read by an interpreter. Bourne says she reported disability-related barriers involving HRA and APS to CCHR in September 2025 but received no explained assessment or corrective intervention.

2:25:27 2 min 24 sec
Public Testimony

Monique Bourne details housing preservation case and asks for scrutiny

Bourne describes a disability set-aside apartment, a rent freeze, and landlord support for CityFEP, but says she faces a third non-payment proceeding. She asks the Council to scrutinize why preserving an existing home is so difficult and why access is concentrated after homelessness occurs.

2:27:51 2 min 43 sec
Public Testimony

Jean Ryan testifies on locked grocery gate and CCHR delay

Jean Ryan, president of Disabled in Action, says a Bay Ridge grocery store locked a gate during business hours, blocking wheelchair and walker users. She says CCHR took her case almost four years ago but nothing has legally stopped the store, and her emails to the commissioner have gone unanswered.

2:30:34 1 min 27 sec
Public Testimony

Jean Ryan testifies on Uber case and access

Ryan describes an Uber case brought by several people with disabilities that was taken individually and eventually discontinued with a $1,000 offer. She says she wanted access, not money, and questions why CCHR is not helping people with disabilities enforce their civil rights.

2:32:01 2 min 46 sec
Public Testimony

Michael Ring supports service animal education campaign

Michael Ring, vice president of Disabled in Action, says service animals are life-changing and not pets. He supports the city's educational campaign on service animals and describes confusion among poll workers about service animals versus pets.

2:34:47 2 min 58 sec
Public Testimony

Masa Mehta testifies on service animal denials and Intro 1107

Masa Mehta, representing the National Federation of the Blind of New York, says she has been denied entry and refused service at restaurants, retail stores, and public agencies because businesses do not know service animal rules. She supports Intro 1107 and says information must be accessible and service animal handlers must be involved in reviewing materials.

2:37:45 4 min 4 sec
Q&A

Hanif asks Masa Mehta about denial conversations and establishments

Hanif asks what is said when Mehta is denied entry with her guide dog. Mehta says no documentation is required, describes a restaurant hostess asking her to leave because other customers might be uncomfortable, and says denials also happen at grocery stores, malls, movie theaters, and public agencies.

2:41:49 58 sec
Q&A

Hanif asks about bill amendments and service dog name

Hanif asks whether the panel wants to amend Intro 1107. Mehta says the language is good and should stay broad, and Hanif asks the name of Mehta's service dog, who is Mandy.

2:42:47 1 min 32 sec
Procedure

Hanif moves to next public testimony panel

Hanif thanks the first panel and calls the next panel: Gary Oye-Steven, Evan Yankey, Sherry Yvette Barnett, and Madeline Reichman.

2:44:19 3 min 57 sec
Public Testimony

Gary Oye-Steven supports Autistic Pride Day and shares personal experiences

Gary Oye-Steven, a CUNY student and autistic self-advocate, testifies in support of Resolution 510. He describes being socially and systemically excluded as an autistic and intellectually disabled person and as an Indonesian immigrant and queer trans individual.

2:48:15 1 min 49 sec
Public Testimony

Madeline Reichman testifies on Legal Aid, CCHR funding, and shelter discrimination

Madeline Reichman, staff attorney at the Legal Aid Society and former CCHR attorney, says CCHR needs more funding to enforce disability protections in housing and shelter. She describes class actions against CAMBA and DHS and says disability discrimination is endemic in the shelter system.

2:50:04 2 min 18 sec
Public Testimony

Madeline Reichman explains CCHR unique housing role and staffing shortage

Reichman says the city human rights law uniquely requires landlords to pay for physical modifications, unlike federal and state law. She says CCHR has only 13 attorneys and nine pre-complaint intervention staff, which is not enough to secure quick relief.

2:52:22 4 min 4 sec
Public Testimony

Evan Yankey supports Intro 1107, MOPD funding, and Intro 131

Evan Yankey, advocacy director at Brooklyn Center for Independence of the Disabled, says CCHR complaints often lead to years of inaction. He supports Intro 1107 but urges increased funding for MOPD, and supports Intro 131 and the UNCRPD and Autistic Pride resolutions.

2:56:26 4 min 9 sec
Public Testimony

Sherry Yvette Barnett testifies on daughter's death and mistreatment seeking services

Sherry Yvette Barnett says her daughter died four months ago and she is caring for her son with disabilities. She describes being yelled at, bullied, and treated inhumanely while trying to get food stamps and other services, and asks who will help her.

3:00:35 47 sec
Remarks

Hanif responds to Sherry Barnett with condolences and staff follow-up

Hanif thanks Barnett for her courage and extends condolences on her daughter's death. She says committee staff will connect with Barnett to identify her council member and address delays.

3:01:22 1 min 16 sec
Public Testimony

Sherry Barnett continues on housing, documents, and mistreatment

Barnett says she is in pain and government officials are mistreating her. She describes asking for food stamps, having documents taken, waiting outside for housing help, and being treated like garbage despite having Section 8.

3:02:38 2 min 19 sec
Q&A

Hanif thanks Gary and asks Madeline about DHS shelter discrimination

Hanif thanks Gary Oye-Steven for his advocacy and asks Madeline Reichman to elaborate on disability discrimination in DHS shelters. Reichman says most shelter residents have disability-related needs and accommodation requests range from air conditioning to single rooms and kitchens.

3:04:57 1 min 55 sec
Q&A

Hanif asks about DHS denials, appeals, and unfulfilled accommodations

Hanif asks whether rejections are detailed and whether there is an appeal. Reichman says determination notices are vague, appeals sometimes succeed, and even approved accommodations like single rooms or kitchen access often cannot be fulfilled due to limited supply.

3:06:52 3 min 7 sec
Q&A

Hanif asks about denied accommodation areas and shelter exits

Hanif asks what areas of accommodation are denied and whether people leave shelters when denied. Reichman says single rooms for women in Manhattan and kitchen access are major shortages, and some people leave the shelter system rather than remain in inaccessible facilities.

3:09:59 1 min 7 sec
Procedure

Hanif calls third public testimony panel

Hanif thanks the panel and calls the third panel: Erika Lorshbough, Alicia Roth-Weigel, Alistair Iddleson, Liat Feller, and Jennifer Levine.

3:11:06 2 min 52 sec
Public Testimony

Erika Lorshbough testifies for Intro 131 and intersex protections

Erika Lorshbough, executive director of Interact, says intersex people face high rates of discrimination. She says Intro 131 would make anti-discrimination protections explicit in the city human rights law and build on CCHR's historic administrative recognition.

3:13:58 4 min 25 sec
Public Testimony

Alicia Roth Weigel testifies on intersex history and healthcare inequity

Alicia Roth Weigel, CUNY adjunct faculty and intersex person, says New York City has been vital in intersex history. She describes healthcare inequity, forced surgeries, and the need for explicit statutory protection and intersex-specific care.

3:18:22 3 min 28 sec
Public Testimony

Liat Fowler testifies on being fired for intersex traits

Liat Fowler, president of Interconnect Support Group, says she was fired without explanation after her intersex trait became visible. She says explicit protection is needed so intersex people know their legal recourse and are not left undefined in anti-discrimination law.

3:21:51 5 min 6 sec
Public Testimony

Jennifer Levine testifies on shame, secrecy, and Interconnect support

Jennifer Levine, board member of Interconnect, says she was told to keep her intersex variation secret and had no resources or support. She describes finding community through Interconnect and asks the Council to pass Intro 131.

3:26:56 3 min 22 sec
Public Testimony

Alistair Henry-Idelson testifies for standalone intersex protections

Alistair Henry-Idelson, a civil rights lawyer and trans person with a disability, supports Intro 131. He says intersex status and gender identity are different and explicit standalone protections help intersex people and those perceived as intersex.

3:30:18 11 min 37 sec
Q&A

Caban asks panel about discrimination examples and CCHR outreach

Caban thanks the panel and asks for more examples of discrimination and what CCHR outreach should look like. Panelists describe healthcare discrimination, exclusion within LGBTQIA spaces, gender policing, and the need for public education.

3:41:56 7 min 50 sec
Q&A

Hanif asks about community organizations and health providers modeling support

Hanif asks which community organizations and health care providers are modeling positive support for intersex New Yorkers. Panelists praise DOHMH, describe finding competent and humble providers, and discuss Interconnect's national gatherings and possible clinical competency work.

3:49:46 1 min 12 sec
Procedure

Hanif calls fourth public testimony panel

Hanif calls the fourth panel: Elizabeth Cooper, Brian E. Price, Alyssa Ball, Cameron Mukherjee, Hugh Rose Evans, and Alex Valou.

3:50:58 2 min 55 sec
Public Testimony

Alyssa Ball testifies for Intro 131 and intersex visibility

Alyssa Ball, a wellness practitioner and intersex New Yorker, says explicit legal recognition improves mental health and social standing. She describes exclusion and misunderstanding even within LGBTQIA spaces and supports Intro 131.

3:53:53 2 min 25 sec
Public Testimony

Alex Valou testifies on codifying intersex protections in Section 8-102

Alex Valou, a Fordham Law student in the legislative advocacy clinic, says Intro 131 would amend Section 8-102 to include intersex traits. He says codifying the existing interpretation prevents future commissions from revoking guidance and protects 140,000 intersex New Yorkers.

3:56:17 4 min 2 sec
Public Testimony

Bryony Price testifies on non-consensual surgery and discrimination

Bryony Price, an intersex educator and Columbia graduate, says she was subjected to non-consensual genital surgery at age two. She describes workplace discrimination, bathroom access barriers, and healthcare hurdles, and supports Intro 131.

4:00:19 2 min 13 sec
Public Testimony

Hugh Rose Evans supports Intro 131 for American LGBTQ Museum

Hugh Rose Evans speaks for the American LGBTQ Museum in support of Intro 131. He says intersex people are valued parts of the LGBTQIA community and deserve explicit, permanent protection under the law.

4:02:32 2 min 45 sec
Public Testimony

Cameron Mukherjee testifies on under-enforcement and explicit statutory reference

Cameron Mukherjee, a Fordham Law student, says 140,000 intersex New Yorkers face under-enforcement because the protection is only in guidance. He says Intro 131 is a simple amendment that clarifies the law without creating new liability.

4:05:18 2 min 58 sec
Public Testimony

Elizabeth Cooper proposes amendments to Intro 131

Elizabeth Cooper, a Fordham Law clinic professor, supports Intro 131 and proposes two amendments. She asks the committee to define intersex traits and move the phrase about sex assigned at birth earlier in the definition of gender.

4:08:16 3 min 1 sec
Q&A

Caban asks panel about discrimination and outreach; Bryony Price responds

Caban thanks the panel and asks for additional examples of discrimination and thoughts on CCHR outreach. Bryony Price describes immigration forms, binary systems, and misinformation about LGBTQIA educators, and urges destigmatizing conversations and protections.

4:11:17 41 sec
Procedure

Hanif calls final public testimony panel on Zoom

Hanif thanks the panel and calls the final panel on Zoom: Shana Knizhnik, Kathleen Collins, Jillian Miano, Joanne Kim, and Kimberly Zieselman.

4:11:57 4 min 41 sec
Public Testimony

Shana Knizhnik testifies for Intro 131 and public education

Shana Knizhnik, senior staff attorney at the ACLU and Interact board member, says she is an intersex woman who came out publicly in 2020. She supports Intro 131 and says public education is crucial because most people do not know what intersex means.

4:16:38 2 min 31 sec
Q&A

Caban asks Shana Knizhnik about discrimination and CCHR education

Caban asks Knizhnik for more examples of discrimination and what CCHR education should look like. Knizhnik says proactive public education about intersex people can make a huge difference alongside anti-discrimination protections.

4:19:09 7 sec
Procedure

Hanif moves to Kathleen Collins

Hanif thanks Knizhnik and moves to Kathleen Collins on Zoom.

4:19:16 4 min 47 sec
Public Testimony

Kathleen Collins testifies on disability rights, CCHR training, and website issues

Kathleen Collins, a congenital quadruple amputee and lawyer, says she shares common experiences with intersex panelists about bodies being seen as needing fixing. She says CCHR must educate city agencies and staff, fix its complaint website, and set enforceable deadlines.

4:24:03 10 sec
Procedure

Hanif moves to Jillian Miano

Hanif thanks Collins and moves to Jillian Miano.

4:24:13 2 min 38 sec
Public Testimony

Jillian Miano testifies on service animals, housing privacy, and UNCRPD

Jillian Miano, an autistic self-advocate, says landlords rejected her dogs until they became emotional support animals and the process invaded her medical privacy. She supports Intro 1107 and Resolution 665 calling for UNCRPD ratification.

4:26:51 10 sec
Procedure

Staff moves to Joanne Kim

Council staff thanks Miano and moves to Joanne Kim.

4:27:02 3 min 1 sec
Public Testimony

Joanne Kim supports Intro 131 for immigrant survivors

Joanne Kim, assistant director at the Korean American Family Service Center, supports Intro 131. She says immigrant survivors of gender-based violence face compounded barriers and no one should have to choose between living authentically and living safely.

4:30:02 12 sec
Procedure

Staff moves to Kimberly Zieselman

Council staff thanks Kim and moves to Kimberly Zieselman.

4:30:15 2 min 28 sec
Public Testimony

Kimberly Zieselman supports Intro 131 and global intersex rights

Kimberly Zieselman, senior advisor at Outright International, says she learned she was intersex at age 40. She says explicit statutory protection in New York City would provide clarity and visibility and could have global impact.

4:32:43 18 sec
Procedure

Hanif calls Sayer Russell

Hanif thanks Zieselman and calls Sayer Russell, who is present in the room.

4:33:01 3 min 7 sec
Public Testimony

Sayer Russell supports Autistic Pride Day and autistic representation

Sayer Russell, founder of Autistic Adults NYC, supports recognizing June 18 as Autistic Pride Day. He says representation and understanding shape how autistic people see themselves and urges the city to involve autistic people in decisions about services and messaging.

4:36:08 9 sec
Procedure

Hanif moves to Edward Funches on Zoom

Hanif thanks Russell and moves back to Zoom for Edward Funches.

4:36:17 2 min 14 sec
Public Testimony

Edward Funches testifies on unemployment, housing, and Inclusion company

Edward Funches says the disability community has the highest unemployment rate and that this contributes to housing instability. He describes creating Inclusion to provide jobs for people with disabilities, formerly incarcerated people, and others, and calls for more partnerships with city agencies.

4:38:31 1 min 2 sec
Remarks

Hanif thanks witnesses, notes written testimony, and closes hearing

Hanif thanks everyone who testified and asks if anyone else wishes to speak. She notes written testimony can be submitted within 72 hours and closes the hearing, thanking attendees and looking forward to passing the bills.