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Public Testimony

Madeline Reichman explains CCHR unique housing role and staffing shortage

New York City Council · Oct 16, 2026 · starts 2:50:04 · 2 min 18 sec

Reichman says the city human rights law uniquely requires landlords to pay for physical modifications, unlike federal and state law. She says CCHR has only 13 attorneys and nine pre-complaint intervention staff, which is not enough to secure quick relief.

Member of the Public - Madeline Reichman

The Commission on Human Rights has such an important role to play, particularly in housing, because under federal and state law,

Member of the Public - Madeline Reichman

housing providers can't be held liable for failing to make physical modifications to the building unless the tenant is willing to fund those modifications.

Member of the Public - Madeline Reichman

And only if they're feasible.

Member of the Public - Madeline Reichman

So the city human rights law is unique in imposing these obligations on landlords and requiring landlords to pay for modifications to buildings.

Member of the Public - Madeline Reichman

And the need for modifications to older rent-stabilized buildings in the city is only going to increase as our population ages in place.

Member of the Public - Madeline Reichman

These tenants come to Legal Aid Society for help.

Member of the Public - Madeline Reichman

Again, we cannot take all of these cases.

Member of the Public - Madeline Reichman

And many of these tenants rely on Social Security disability income and cannot afford to pay private attorneys to litigate these cases, making the commission one of their only options.

Member of the Public - Madeline Reichman

I do want to flag that.

Member of the Public - Madeline Reichman

that in homeless shelters, we would like to see more commission enforcement.

Member of the Public - Madeline Reichman

The majority of people in shelter have disability access needs that are not getting met despite systemic reforms in the system brought about by our class action litigation.

Member of the Public - Madeline Reichman

And then just to touch on staffing at the commission,

Member of the Public - Madeline Reichman

It's the sole government agency enforcing the city human rights law, and it's a right-to-file agency, but it simply does not have enough staff to effectively fulfill this mandate.

Member of the Public - Madeline Reichman

We heard earlier that currently there are 13 agency attorneys, I believe, and altogether nine staffers in the pre-complaint intervention unit.

Member of the Public - Madeline Reichman

Which is simply not enough staff to secure quick relief for all of the complainants who come to the commission for help for immediate necessary accommodations.

Member of the Public - Madeline Reichman

Investing in the commission's enforcement capacity ensures that the protections guaranteed under the law are real for New Yorkers with disabilities.

Member of the Public - Madeline Reichman

Thank you.