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Q&A

Rivera describes Project Equal Access work on elevator outages

New York City Council · Oct 16, 2026 · starts 1:15:11 · 1 min 54 sec

Rivera says long elevator outages trigger reasonable accommodation obligations and Project Equal Access advocates for repairs, apartment transfers, temporary placements, or rent credits. Kamuf Ward adds that accessible design for small businesses is another area of interagency work.

Stephanie Rivera

Yeah, Chironi, if I can interject just to amplify again some of the work of Project Equal Access and the PCI team, right, elevator outages, we know frequent or long-term elevator outages has

Stephanie Rivera

obligations, right, for reasonable accommodations for individuals with disabilities.

Stephanie Rivera

And so oftentimes we do go out to the sites and see, A, if there are repairs needed, how quickly those repairs can be facilitated.

Stephanie Rivera

If we know that this is an ongoing issue in an old building, we've advocated for apartment transfers.

Stephanie Rivera

We've had instances where buildings are actively doing elevator modernization, which does mean that elevators could be out for anywhere from six to 12 weeks and sometimes much longer.

Stephanie Rivera

And we've been able to advocate for temporary placements in other housing, hotels, or even individuals who want rent credits while they're outside of their apartment, if that's feasible.

Stephanie Rivera

And so we're always thinking about a robust, creative ways that we can make those individuals whole again and get to stay in their apartments for as long as possible.

Belkis Morig

I think the other area I'll just flag for, I think, interagency collaboration harkens back to something I mentioned earlier, but really thinking about

JoAnn Kamuf Ward

accessible design, right, for small businesses or cafes and restaurants and thinking about how we collaborate with both our agencies collaborate with with SBS to support small businesses who are interested in

JoAnn Kamuf Ward

in accessibility on on the front end.

JoAnn Kamuf Ward

I think a challenge is we've all

JoAnn Kamuf Ward

recognized and probably experienced with New York is even if you can make the front to a small store accessible, it's not always navigable inside.

JoAnn Kamuf Ward

And so there's a lot of resources that can help on the front end address that in new buildings or spaces.