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Q&A

Schiff details regulated food service establishments and complaint process

New York City Council · Oct 19, 2026 · starts 0:24:28 · 1 min 11 sec

Schiff says DOHMH regulates about 40,000 food service establishments, of which about 30,000 are restaurants, plus cafeterias, older adult centers, correctional facilities, and soup kitchens. She confirms complaints can be made through 311 and says DOHMH will check its website for additional complaint information.

Lynn C. Schulman

And how many food service establishments does DOHMH currently regulate?

Corinne Schiff

So food service establishments is a regulatory term that is bigger than restaurants.

Corinne Schiff

Right.

Corinne Schiff

There are about 40,000 of those in the city.

Corinne Schiff

And there are about 30,000 of them are what we would consider restaurants.

Lynn C. Schulman

Other than restaurants, you just want to give us the rundown of what it is that you inspect for the food grade.

Corinne Schiff

Yes.

Corinne Schiff

So we also have oversight responsibility for food service in cafeterias.

Corinne Schiff

It could be school cafeterias.

Corinne Schiff

It could be business cafeterias, older adult centers.

Corinne Schiff

Food service in correctional facilities, soup kitchens.

Lynn C. Schulman

Can you just send us the list so that we know?

Lynn C. Schulman

We can.

Lynn C. Schulman

We will send you the list.

Lynn C. Schulman

That would be awesome.

Lynn C. Schulman

Yes.

Lynn C. Schulman

And somebody, if they have a complaint about an establishment, they can call 311, is that correct?

Lynn C. Schulman

Is there anything on the website of DOHMH or just 311?

Corinne Schiff

I'll have to, we'll check our website to see what it says about complaints, but certainly at 311, either online or by phone.

Lynn C. Schulman

Okay, great.