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Public Testimony

Jean Ryan says NYC Ferry has regressed on wheelchair securement

New York City Council · Oct 20, 2026 · starts 3:01:44 · 2 min 19 sec

The Disabled in Action president says the 2005 law required four-point securement, but Hornblower ferries have only two-point and workers never secure wheelchairs; nothing changed after meetings.

Member of the Public - Jean Ryan

Thank you for your testimony.

Member of the Public - Jean Ryan

Hi, I'm Jean Ryan, President of Disabled in Action of Metropolitan New York.

Member of the Public - Jean Ryan

I use a wheelchair and I ride NYC ferry.

Member of the Public - Jean Ryan

In 2005, DIA got the City Council to pass the Trailblazing Accessible Ferry Bill that required all NYC

Member of the Public - Jean Ryan

commuter ferries to be wheelchair accessible because the ADA did not cover commuter ferries.

Member of the Public - Jean Ryan

At that time, there were few commuter ferries in New York City, and the ones that were here had steps and steep ramps to get to them,

Member of the Public - Jean Ryan

while the boats had upright boards across the bottom of the doorways and bathrooms with doorways that were above the floor.

Member of the Public - Jean Ryan

We couldn't get into the cabin.

Member of the Public - Jean Ryan

The law required two dedicated wheelchair spaces with a four-point securement in the front of the ferries, and we had that with the previous vendor.

Member of the Public - Jean Ryan

We also worked with them to design and test safe docks and piers.

Member of the Public - Jean Ryan

Once Hornblower took over the contract, the ferries only had a two-point securement, which is not safe, and the workers never secure us.

Member of the Public - Jean Ryan

There is no specific...

Member of the Public - Jean Ryan

space for wheelchairs on the ferries.

Member of the Public - Jean Ryan

On one trip with many senior citizens on the ferry, I had to ask people in front and in back of me to move because if the ferry jerked, my wheelchair could move and badly injure their legs.

Member of the Public - Jean Ryan

In 2021,

Member of the Public - Jean Ryan

I met with Hornblower, DOT, and EDC in a virtual meeting about safety and the wheelchair requirements on NYC ferries.

Member of the Public - Jean Ryan

Nothing changed.

Member of the Public - Jean Ryan

Over the years, I testified before this city council about ferry safety, and nothing changed.

Member of the Public - Jean Ryan

We met with EDC about ferry safety for wheelchair users and people who are blind, and it seems that they have no will to follow the law or provide safe conditions for people with disabilities.

Member of the Public - Jean Ryan

Safety and following the law are not optional.

Member of the Public - Jean Ryan

Thank you.

Member of the Public - Jean Ryan

Thank you for your testimony.