Narcisse asks about ER staffing and provider-in-triage model
Narcisse asks about emergency room staffing and whether provider-in-triage models have been sustained. Motzquist says staffing is variable and facilities use different models; provider-in-triage can speed initial care but does not always improve throughput.
How are we doing with staffing in the ER?
Because ER is important.
If you don't get the patient to be seen in, they're not going to go anywhere.
I hope there's no shortage there.
You know, we could always use more resources, but staffing is important, and it's variable.
We have, you know, physicians, nurses, patient care techs.
I'm only naming just a few of the needs of our emergency departments.
As you know, we're a complex, like a Formula One team.
We all have different roles and responsibilities to address a patient in crisis.
And when a critically ill patient comes in, a mass casualty, we have a lot of trauma centers.
A trauma patient comes in, a whole lot of resources have to get consumed in that patient for.
Quite some time sometimes to stabilize and save that person's life.
H&H previously reported that provider in triage models reduced time to provider at Lincoln Hospital by approximately 20 minutes.
Have those improvements been sustained and have similar models been implemented successfully at other facilities?
Some of our facilities use a provider and triage model, and what that does is allow the physician or physician associate to see the patient sooner and start the care sooner.
It doesn't necessarily always improve the throughput of the case there, and so we have to kind of vary and see what the value is of putting a provider up front versus being there throughout the entire patient experience.