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Q&A

Narcisse asks what non-pay incentives can keep EMS workers

New York City Council · Oct 20, 2026 · starts 2:14:23 · 2 min 35 sec

Narcisse asks what incentives beyond pay could help retain EMS workers. Miano says members deserve respect and acknowledgment, and the city can support quality-of-life efforts like providing Thanksgiving meals to EMS stations.

Mercedes Narcisse

Later on, I'm going to ask some of the actual workers, because I want to find out what kind of incentive we can create.

Mercedes Narcisse

And you can tell me what kind of incentive we can create.

Mercedes Narcisse

Yes, we want the pay raise.

Mercedes Narcisse

We want that, because people have to pay the bill.

Mercedes Narcisse

We understand that.

Mercedes Narcisse

New York City is very...

Mercedes Narcisse

Very expensive to live in New York City.

Mercedes Narcisse

We all know that, and we want our workers.

Mercedes Narcisse

What kind of incentive in your mind that we can create, even coming from our side, to make sure we're keeping our EMS workers in place in New York City?

Paul Miano

So I'm sorry, are we talking outside of pay?

Mercedes Narcisse

Yes.

Paul Miano

Okay, so outside of pay, which I think pay is first and foremost, right?

Paul Miano

But outside of pay, I think the members who are sitting behind me and the members who are on ambulances right now, I think that they deserve respect.

Paul Miano

They deserve to be acknowledged.

Paul Miano

They deserve to...

Paul Miano

be understood that when everybody else is calling for us because they need us, we're the ones that are coming.

Paul Miano

No matter who it is, no matter where it is, no matter the circumstances, no matter the challenge to our own safety, the members that wear the EMT and the paramedic patch in the city of New York,

Paul Miano

are truly the most selfless people that you'll ever meet.

Paul Miano

And I think that it's time that they get the same acknowledgement that every other emergency agency gets as well.

Paul Miano

I'm going to say that we have the holiday season coming up.

Paul Miano

And last year, for the first time, with the work of the unions, along with former council member Brennan,

Paul Miano

Right?

Paul Miano

Thanksgiving dinners were provided to every single EMS station throughout the city.

Paul Miano

I can't tell you how much of an impact that had on the membership's morale to be able to actually have turkey on Thanksgiving instead of fast food.

Paul Miano

We don't get the opportunity to sit inside the EMS station and have a dinner.

Paul Miano

But to be able to grab a holiday-appropriate meal and eat it while on your lap while driving as fast as you can to somebody's emergency,

Paul Miano

Just knowing that somebody thought about them was tremendous.

Paul Miano

And I would just ask council if we can duplicate that again this year.

Paul Miano

If someone can help work with our unions and work with us.

Paul Miano

and provide our members with those small, little quality of life changes that make them feel as important as everyone else.