Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Independent project. Not affiliated with the New York City Council.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

Q&A

Narcisse asks about engine RMA, ambulance choice, and volunteers

New York City Council · Oct 20, 2026 · starts 2:11:35 · 2 min 48 sec

Narcisse asks whether engine companies can refuse medical attention for patients and whether people should call volunteer or private ambulances. Esposito says only EMTs and paramedics can perform an RMA, and Miano says callers can call community volunteers directly, but 911 dispatches the closest appropriate ambulance.

Mercedes Narcisse

Thank you, Chair.

Mercedes Narcisse

I have a question.

Mercedes Narcisse

Can an engine RMA a patient to clear the ambulances, which is refuse medical attention?

Mercedes Narcisse

Can you do that for those that don't understand?

Mercedes Narcisse

Right.

John Esposito

So RMA refuses medical care when somebody calls an ambulance and then that patient, we arrive and that patient does not want to be treated.

John Esposito

That's a procedure we call an RMA.

John Esposito

Currently, only emergency medical technicians and paramedics can do that.

John Esposito

So the firefighters on the CFR engine cannot do that.

Mercedes Narcisse

Because I think for safety, you don't want to IMA someone and then the person need emergency and they not access properly.

Mercedes Narcisse

That's what my assumption is.

Mercedes Narcisse

Is that correct?

John Esposito

Under our normal general guidelines, the firefighters that are certified first responders are not tasked with that.

Mercedes Narcisse

Okay.

Mercedes Narcisse

Should everyone be calling their ambulance of choice?

Mercedes Narcisse

Can they do that?

Mercedes Narcisse

Should they be calling the private or the volunteer or the volunteer hospital?

Mercedes Narcisse

What's your...

Paul Miano

So...

Paul Miano

If they're, I'm sorry, so volunteer agencies do have ambulances in their communities, right?

Paul Miano

And that's the first and foremost, that's their job is to staff their ambulance within their community.

Paul Miano

And if someone wants to call their community volunteers directly, they absolutely, you know, can do that.

Paul Miano

When you call 911, you get the closest ambulance in the 911 system to where the location is for the illness or injury.

Paul Miano

We don't determine whether it's a municipal or a voluntary hospital ambulance.

Paul Miano

When we dispatch, we dispatch the closest appropriate ambulance to the location where the injured or ill person is.

Mercedes Narcisse

Okay.

Mercedes Narcisse

So I was trying to see if we can decrease the amount.

Mercedes Narcisse

Can you decrease the amount of folks running, you know, in one space and you kind of like, you know,

Mercedes Narcisse

moment for you, you don't have enough, and then if those volunteer ambulances, like I have Flatland,

Mercedes Narcisse

we have Hadzola, so would you encourage that to happen in a case that, let's say you have a question, it's not really emergency, emergency, or even for emergency.

Paul Miano

Yeah, so I think, again, if someone has, they're volunteers, right?

Paul Miano

And I don't know if we can guarantee that a volunteer is always going to be in service.

Paul Miano

But we can guarantee that if you call 911, we have ambulances in service.

Mercedes Narcisse

Clear.

Mercedes Narcisse

You've made it clear.

Mercedes Narcisse

Crystal clear.