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Q&A

Narcisse asks whether FDNY expanded PSAs on when to call 911

New York City Council · Oct 20, 2026 · starts 2:33:10 · 58 sec

Narcisse asks about the 2024 commitment to educate New Yorkers on urgent care and non-emergency options through PSAs. Esposito says FDNY has not instituted that yet, and Narcisse says she wants to collaborate on it.

Mercedes Narcisse

At the 2024 hearing, FDNY testified that it was working to educate New Yorkers about urgent care and other non-emergency options.

Mercedes Narcisse

This included using PSAs on when to dial 911.

Mercedes Narcisse

Is this being expanded?

Mercedes Narcisse

Did it work?

Mercedes Narcisse

Did you try it?

Mercedes Narcisse

Because we've been talking and I forgot to ask that one.

John Esposito

We have not instituted that as of yet.

Mercedes Narcisse

All right.

Mercedes Narcisse

But that's one of the things that, as you've been hearing about me, how we can do things better, and that's what I wanted to collaborate with.

Mercedes Narcisse

So let's work on this.

Mercedes Narcisse

I think that would be very helpful.

John Esposito

We've had it, you know.

Mercedes Narcisse

In the permission of the chair, because she's the chair, so I still have to.

Mercedes Narcisse

Yeah.

Mercedes Narcisse

No, I'm just bothering you.

Mercedes Narcisse

Yeah.

Mercedes Narcisse

We will look at that.

Mercedes Narcisse

Because we can work it out.

Mercedes Narcisse

Yeah.

Mercedes Narcisse

Thank you on that one.