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Public Testimony

Anne-Marie Foster testifies on Phoenix House veteran programs

New York City Council · Oct 21, 2026 · starts 2:45:35 · 3 min 20 sec

Foster introduces herself as Phoenix House CEO, describes veteran-specific residential and outpatient programs, collaboration with Borden, and says housing alone is not enough without behavioral health treatment.

Member of the Public - Anne-Marie Foster

Good afternoon, Chair Hudson and Chair Moreno and members of the General Welfare and Veterans Affairs Committee.

Member of the Public - Anne-Marie Foster

My name is Anne-Marie Foster.

Member of the Public - Anne-Marie Foster

I'm the President and CEO of Phoenix House of New York in Long Island, and I'm here to testify about the importance of veteran-specific programs and our collaboration with the Board and Avenue Shelter.

Member of the Public - Anne-Marie Foster

Phoenix House has been around since 1967.

Member of the Public - Anne-Marie Foster

We help New Yorkers.

Member of the Public - Anne-Marie Foster

We have helped thousands of New Yorkers, people who struggle with substance use, individuals who are veterans, and they alcohol abuse, and we help them lead healthy and what we call rewarding lives.

Member of the Public - Anne-Marie Foster

Phoenix House also runs residential programs.

Member of the Public - Anne-Marie Foster

specifically for veterans.

Member of the Public - Anne-Marie Foster

It is located outside of the city, but there are several other agencies that do the same for residential and outpatient specifically for veterans.

Member of the Public - Anne-Marie Foster

Right now, as been said previously, New York City is currently spending millions on services for homeless

Member of the Public - Anne-Marie Foster

community members, and even as more New Yorkers are sleeping on the streets than ever before, that figure includes about 625 homeless veterans.

Member of the Public - Anne-Marie Foster

Behavioral health challenges touch New Yorkers across every housing status, but state estimates suggest that up to 10% of residents experiencing homelessness also live with a substance use disorder and severe mental illness.

Member of the Public - Anne-Marie Foster

And for veterans who may also carry the effects of service-related trauma, those needs can be especially acute.

Member of the Public - Anne-Marie Foster

Housing is essential, but for many veterans, it is not enough on its own.

Member of the Public - Anne-Marie Foster

Without treatment for the conditions that often accompany or contribute to homelessness, people struggle to stabilize, keep their housing, and move forward.

Member of the Public - Anne-Marie Foster

Too often, the pathways between shelter, outreach,

Member of the Public - Anne-Marie Foster

Veteran services and behavioral health programs are fragmented.

Member of the Public - Anne-Marie Foster

And a veteran who is ready for care can wait too long or fall through the cracks between systems.

Member of the Public - Anne-Marie Foster

That is why veteran-specific care matters, and that is what we see when we work with the clients that come from Borden Avenue.

Member of the Public - Anne-Marie Foster

We work with ICL's team to provide residents.

Member of the Public - Anne-Marie Foster

at Borden with holistic programming focused on the unique needs of veterans seeking treatment.

Member of the Public - Anne-Marie Foster

We have a specialized team of experts and medical staff dedicated to providing trauma-focused treatment, including individual counseling, group counseling, social and recreational activities, and skill development.

Member of the Public - Anne-Marie Foster

These services are located at our Long Island City Outpatient Residential Program, and our experience shows that programs designed specifically for veterans work the best.

Member of the Public - Anne-Marie Foster

We are both able to deliver services to our veterans because of support from the state.

Member of the Public - Anne-Marie Foster

We are contracted through State OASIS and city investment dollars from like our opioid settlement partners and federal dollars from our SOAR grants.

Member of the Public - Anne-Marie Foster

And these events, investments, the city makes and board and are critical for the success of the people who reside there.

Member of the Public - Anne-Marie Foster

Again, we said it before, our veterans put their lives on the line to protect us.

Member of the Public - Anne-Marie Foster

We owe it to them to do our best to support them in their recovery and the work that is happening.

Member of the Public - Anne-Marie Foster

At Phoenix House and partnering with agencies like Borden can help connect our veterans to the services that they need.

Member of the Public - Anne-Marie Foster

So thank you for considering my testimony.