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Q&A

Hudson asks Russell how veterans are identified at intake

New York City Council · Oct 21, 2026 · starts 2:09:03 · 1 min 15 sec

Hudson asks how veterans who do not initially disclose are identified; Russell says veterans self-report at intake, can disclose later, and DHS asks if they wish to identify and transfers single men to Borden if desired.

Crystal Hudson

How are veterans identified when they enter the shelter system, particularly those who do not initially disclose their military service?

Erin Dalton

Yeah, thank you.

Erin Dalton

I'm going to turn it over to the deputy commissioner to walk through that.

Sonia Russell

Thank you.

Sonia Russell

So our veterans self-report at the point of intake.

Sonia Russell

So we have several intake sites, as Commissioner Adams had mentioned, for adult families, families with children and single adults.

Sonia Russell

So our veterans do self-report their veteran status at the intake.

Sonia Russell

However, if a veteran chooses not to disclose at the point of intake,

Sonia Russell

And however, they disclose throughout their shelter stay once they arrive to their program shelter.

Sonia Russell

And after meeting with their case manager or someone on staff, they share that they are a veteran.

Sonia Russell

We do engage and ask whether or not they wish to identify as a veteran so we can identify them in our system as such.

Sonia Russell

If they agree to do so, if it's a single male, then again, we will transfer that person to Borden or again, wherever shelter they wish to be placed at.

Sonia Russell

So we do continue to have conversations with our veterans at the point of intake and even while in shelter.