Morano asks Dalton and Russell about incident decline causes
Morano notes serious incidents dropped 44% and 911 calls dropped 48%, asking what changed; Russell attributes the decline to ICL collaboration, proactive meetings, and DHS on-site presence, and says reporting standards were unchanged.
Your testimony reports that serious incidents at Borden Avenue declined 44% from 674 to 377, and 911 calls declined 48%
from 813 to 419.
Those are very impressive numbers, and if they're accurate, I think the administration, including you, deserves a great deal of credit.
But what specifically changed?
Was it staffing?
Was it security?
Was it programming?
Was it the resident population?
Was it how incidents were classified and reported?
It's great that we're seeing a decline in incidents.
What do we attribute that to?
Sure.
I'm going to see if the deputy commissioner has any ideas about that.
But I don't think there have been changes in the way that the data is being recorded.
Good morning.
Again, Sonia Russell, Deputy Commissioner, Department of Homeless Services.
So thank you for that question.
It is a great question.
I would have to attribute that to ICL.
The fact that we work collectively and collaboratively with their staff and identifying incidences as soon as they happen or not to be reactive but proactive.
So that has to do with the common conversations that we have or consistent conversations that we have, the meetings that we have.
DHS is on site at Borden at least twice a week, if not once a week.
So we do have staff there.
And again, it's through meetings with the program director as well as ICL leadership that attributes to where they are now.
Yeah, I'm looking forward to hearing from ICL, and I certainly appreciate the work they're doing.
Were the reporting standards and definitions identical in both years?
Yes, sir, they were.