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Q&A

Chair asks why officers leave; Goodwin cites competition, salaries, retirements, and schedules

New York City Council · Oct 26, 2026 · starts 0:21:10 · 1 min 32 sec

Brooks-Powers asks the primary reasons probation officers have been leaving. Goodwin cites competition from other law enforcement agencies, salaries, retirements, and unbalanced work-life schedules, and says she changed schedules to improve retention.

Selvena N. Brooks-Powers

And what do you feel the primary reasons are that the probation officers have been leaving?

Sharon Goodwin

It varies in so many different areas, but one is it's very competitive out there.

Sharon Goodwin

Two is salaries.

Sharon Goodwin

We're competing with other law enforcement agencies.

Sharon Goodwin

And three is people is retiring.

Sharon Goodwin

You know, we had a lot of people have been at probation for a long time and over 25 years or more.

Sharon Goodwin

Just at this table is over 100 and something years of experience.

Sharon Goodwin

And we're still here fighting the fight.

Sharon Goodwin

So it varies.

Sharon Goodwin

But hopefully, you know.

Sharon Goodwin

I did some changes in that area because even their schedules, they didn't have a balanced work-life experience.

Sharon Goodwin

And so when I got back, that was one of the first things I did was change their schedule.

Sharon Goodwin

And so they can have spend more time with their family.

Sharon Goodwin

And really help themselves, you know.

Sharon Goodwin

And we have a lot of re-experience at probation in terms of doing a lot of work with the probation officer.

Robert Eusebio

By the same token, it should be noted under the leadership of Community of Goodwin, we have upward of nearly 30 people who have returned just because, you know, the interest in the work, the passion for our community and for the work that we do.