Goodwin describes right-sizing caseloads by risk level
Goodwin says with staffing improving, DOP is returning to assigning caseloads according to risk. She says previous mixed caseloads led to lower-risk clients getting too much intervention and higher-risk clients too little, and DOP is reassessing cases to right-size them.
With staffing and hiring trending positively, we could now return to another evidence-based practice, assigning caseloads according to risk or right-sizing caseloads.
Clients who engage in higher risk behavior require more attention, intervention, time, and resources.
Therefore, we continue to work towards ensuring that the offices supervising the highest risk behaviors have the fewest number of cases.
When I returned to the agency, we found that previous policies have resulted in a mixed bag of caseloads.
Offices were overloaded from having to supervise a high number of cases, mixing low, medium, and high-risk behavior clients.
Not only is this poor practice from a workload perspective, but often results in lower-risk behavior getting too much intervention and high-risk behavior is not enough.
We reassured
assess the caseloads and right-size them according to risk level.
A return to long-standing agency practice that our veteran offices are very familiar with and therefore should result in better outcomes for the people we serve.