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Q&A

Wong raises Amazon delivery trucks occupying residential parking

New York City Council · Oct 27, 2026 · starts 2:56:22 · 2 min 56 sec

Wong describes Amazon delivery trucks taking over residential parking spaces all day for package handoffs. DOT says post-pandemic delivery activity has surged and its new curb management and freight team is exploring micro hubs, shared lockers, and dedicated delivery space.

Phil Wong

Second question, also on DOT.

Phil Wong

In my district, I have parking spaces that's been taken over by Amazon delivery trucks, where big trucks or packages pull in,

Phil Wong

and then walkers, people walk up with dollies, with hand trucks, with all sorts of devices.

Phil Wong

Pick up their packages, and they go their separate ways.

Phil Wong

They come back and they do it again.

Phil Wong

Here's the problem.

Phil Wong

One, these trucks are not in these loading or unloading zones.

Phil Wong

They are in residential streets.

Phil Wong

They take over parking spaces.

Phil Wong

And now let me tell you how I know about it because they chose the intersection in front of my office.

Phil Wong

And they're there the whole day.

Phil Wong

Like 8 o'clock all the way to 6 p.m.

Phil Wong

And I see it as a citywide problem because I see it in Jackson Heights, Corona, other parts of Queens.

Phil Wong

So my question to you is, are you allowing this to happen or is something you need to address because it's clearly a problem?

Phil Wong

A problem because they're taking over our residential streets and our parking spaces.

Phil Wong

Please answer.

Unidentified speaker

Thank you, Councilmember.

Unidentified speaker

Yeah, I mean, I think, you know, what we're seeing is really these trends that have accelerated, especially since the pandemic, in online shopping and online delivery

Unidentified speaker

and just much higher delivery activity in residential areas than we saw historically.

Unidentified speaker

And I think that highlights, you know, the need for curb space and how we provide it.

Unidentified speaker

We are doing a lot of innovative work.

Unidentified speaker

We have a whole freight team devoted to this.

Unidentified speaker

That's part of our new curb management division.

Unidentified speaker

And, you know, they're trying a few different tools across the board, both because it's a little bit, there's two things in tension, right?

Unidentified speaker

We want less trucks circling all over the place to make deliveries.

Unidentified speaker

But if they're not doing that, then they're going to do what you described, which is basically what we would call micro distribution, right?

Unidentified speaker

Where they stop in one place and then they use maybe hand trucks or they just walk or maybe use a cargo bike to make the final delivery.

Unidentified speaker

So we do have a micro hub pilot program.

Unidentified speaker

We're also looking at things like shared lockers where the deliveries can be made by Amazon, for example, to one set of lockers and then residents come and get it.

Unidentified speaker

That also helps with theft, avoiding theft.

Unidentified speaker

So, you know, the short answer is it's very much on our radar and we're trying to explore a range of options to minimize all the truck circling and have dedicated space for deliveries.

Phil Wong

Yeah.

Phil Wong

And I want to point out that as soon as the truck is empty, it pulls out, another one comes, pulls in, and so forth.

Unidentified speaker

People are doing a lot of online shopping.

Phil Wong

Yeah, they're there the whole day, and that's clearly a problem, and it's a citywide issue.

Phil Wong

Please look into it, and I'm happy to continue this discussion and come up with ideas.

Unidentified speaker

That would be great.

Unidentified speaker

Yeah, we're always open to ideas, but definitely it's a priority.

Unidentified speaker

Thank you.

Shaun Abreu

Councilor Brooks-Powers, followed by Justin Sanchez and Hanif.