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Q&A

Banks asks how DFTA coordinates with NYCHA on infrastructure concerns

New York City Council · Oct 27, 2026 · starts 1:02:55 · 57 sec

Banks asks if DFTA evaluates infrastructure concerns at NYCHA and coordinates with NYCHA. Trimble says staff meet every two weeks to review open repair requests using a shared tracker. Most repairs come through the CCC; NYCHA assesses and determines responsibility.

Chris Banks

Is DIFTA evaluating the infrastructure concerns to NITRA and coordinating with NITRA on these issues?

Chris Banks

And what does that coordination look like?

Eva Trimble

I can start if you want.

Eva Trimble

So we, as I said, we meet regularly to go through open repair requests.

Eva Trimble

Our staff meet every two weeks.

Eva Trimble

We have a shared tracker that we're using to follow up on certain repair requests.

Eva Trimble

They said most of the repairs come in through our CCC.

Eva Trimble

We'll send a maintenance worker to assess.

Eva Trimble

We'll determine whether we think it's our responsibility or the provider.

Eva Trimble

If it goes back to the provider, they may reach out to aging for help or escalation.

Eva Trimble

That may come back to us, and we can take another look.

Eva Trimble

But for the most part, if it's anything that is a major system improvement or something from the building envelope, like I said, the roof or the facade or a major piping, then NYCHA will take care of it.

Chris Banks

Okay.