Brewer asks about metrics for assessing OAC infrastructure well-being
Brewer asks what metrics are used to assess the well-being of OAC infrastructure. McKenzie says DFTA uses an environmental checklist including leaks and plumbing, and program officers perform assessments. She says the information is included in the evaluation process and public portal. Trimble says NYCHA tracks open work orders and has a physical needs assessment estimating over $900 million in OAC capital needs.
And the other question is, maybe you sort of discussed this, but so what are the metrics for assessing the well-being of this infrastructure?
Like how do you look at, you know, what you're doing and how do you measure that?
In terms of the centers?
Well, I'll say on the DFTA side, obviously we do have an environmental checklist that we use, things that we look at while we're there, which includes things like leaks and plumbing.
You're not there all the time.
I'm sorry?
You're not there all the time.
You're just one person.
Oh, no, this is included in the assessment also that the program officer is performing when they go out to the sites as well.
You know, I'm a redundancy.
You know, they're really the frontline staff that are carrying out the important critical work every day.
and every week that they're out at the center.
So, yes, those are the things that we look at when we're there to ensure we have a safe, functional environment.
So where does that list go?
Is it like a list that goes on open data or is it kept internally?
How do you address that list?
It's included in the evaluation process for each of the sites, which is public.
It's included in the portal and passport.
So we have that information.
Okay.
And does DIFTA do the same in terms of metrics?
I mean, does NITRA do the same in terms of assessing metrics for the centers?
So we track our open work orders, and just like we do with our apartment repairs, we're tracking the work through that mechanism.
We also have our P&A, which estimates a need of just over $900 million for our older adult centers.
So, again, this is really a capital conversation more than a repair conversation.