Encarnación asks what assessment points NYC Aging reviews
Encarnación asks what top-line assessment points NYC Aging looks at after awarding an RFP. McKenzie says the assessment points are included in the contract and are not a surprise. She lists safety, volume of older adults served, and complaints or issues.
Can you share some of the assessment points that you look at when...
You know, after awarding an RFP, what are some of the top line?
Things that you look at when you go in for those assessments?
Sure, and it's not a surprise thing.
It's also included in the contract.
Okay.
I thought you were going to share some top line right now.
Oh.
I'm sorry.
Just like one or two things that you look at.
Safety, volume, how many older adults are actually being served, if there are complaints, issues.
I think my time is up, up.
Okay.
No.