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Q&A

Zhuang asks about security protocols at NYCHA OACs

New York City Council · Oct 27, 2026 · starts 1:58:25 · 1 min 9 sec

Zhuang asks what security protocols protect older adults at OACs on NYCHA property. Trimble says NYCHA does not provide security at OACs. McKenzie says most sites collaborate with NYPD for patrols and use door locking mechanisms, intercoms, or swipe systems. Staff receive training and communicate with NYPD about neighborhood issues.

Susan Zhuang

And I give recent concerns about safety at some nature property.

Susan Zhuang

What security protocol are in place to protect other adults at?

Elsie Encarnación

Those OACs.

Eva Trimble

NITRA does not provide security at the OACs.

Lisa Scott McKenzie

So for our sites, most of them we are in collaboration with NYPD for patrols of those areas.

Lisa Scott McKenzie

In addition to most of our centers are secured by some type of door locking mechanism, whether it's intercom system or it's door swipes, to ensure that we're just not allowing everyone in without someone

Lisa Scott McKenzie

being aware of who's coming into the center.

Lisa Scott McKenzie

So we look at different security precautions.

Lisa Scott McKenzie

We do have training for our staff.

Lisa Scott McKenzie

We also speak to them about some of the issues in the neighborhood.

Lisa Scott McKenzie

Obviously, our older adults will let us know if there are issues in the neighborhood, and we would collaborate with NYPD.

Susan Zhuang

Yes, NYPD has, each person has a person signed for senior issues?

Lisa Scott McKenzie

No, but they have a community affairs division that would allow us to have patrols of those particular sites that might have some issues.