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Remarks

Zhuang says repair process between NYCHA and DFTA is unclear

New York City Council · Oct 27, 2026 · starts 0:03:14 · 1 min 9 sec

Zhuang says providers report an unclear division of labor between NYCHA and DFTA when repairs are needed. Some are left to handle damage like burst pipes through their own fundraising. She notes providers can face FDNY fines for unsafe conditions they cannot repair.

Susan Zhuang

OAC providers have told us

Susan Zhuang

When those issues rise, the process for addressing them is unclear.

Susan Zhuang

The division of labor between NITRA and the DFTA is blurry.

Susan Zhuang

And that they are sometimes left to deal with those issues, such as damage from burst pipe.

Susan Zhuang

On their own through, they have to do their own fundraising.

Susan Zhuang

Furthermore, OAC providers can even find themselves facing fines from agencies like FDNY because failing infrastructure, which they are often not allowed to repair on their own.

Susan Zhuang

Has left their facility fundamentally unsafe, and that is a big issue.

Susan Zhuang

I'm sure we can all agree that an OAC provider should never be struggled on an oath court hearing because NYCHA and the DFTA have not...

Susan Zhuang

Remanded a critical infrastructure failure.