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Q&A

Council Member Brewer questions DHS on school transfers and busing

New York City Council · Oct 28, 2026 · starts 1:47:28 · 4 min 2 sec

Brewer asks how many staff help with school transfers and busing. Dalton says DHS is working with public schools on attendance, door-knocking, and transportation data, but not every shelter has a school liaison.

Gale A. Brewer

And then secondly, just back to my school situation, when you have a family that has school-age, like we heard earlier about how many

Gale A. Brewer

ex-caseworkers on housing.

Gale A. Brewer

So how many people are helping with school transfer from the shelters?

Gale A. Brewer

I'm a big...

Gale A. Brewer

a win fan that they have, but not everybody has a school person.

Gale A. Brewer

So how long does it take to get that family into school?

Gale A. Brewer

Are you dealing with the bus situation, et cetera?

Gale A. Brewer

Because that's where there's so many problems along the way for these families.

Gale A. Brewer

So the mental health and then just how do you get them into school at timing?

Christine Clarke

Thank you for the questions.

Christine Clarke

So when it comes to mental health, we are assessing folks that come in at a particular point in time.

Christine Clarke

And we know with those living with mental illness, it may present differently depending on the circumstances, especially if these are high-stress situations.

Christine Clarke

So we can get back to you on whether or not the number of people we serve are experiencing mental health issues.

Christine Clarke

But, again, that would be a point in time, likely at assessment for single adults when they come in.

Christine Clarke

We continue to revisit our program models to make sure that we are staffing shelters to meet the needs of those residents that are there.

Christine Clarke

And where we don't have a program model that does, that shelters have a network of community-based organizations to refer folks out to to get the services that they need.

Christine Clarke

Okay.

Gale A. Brewer

I mean, I'm familiar.

Gale A. Brewer

The families seem to have more support, but individuals are pretty wild.

Gale A. Brewer

So I just don't see enough mental.

Gale A. Brewer

Illness support in the shelters.

Gale A. Brewer

But you're paying more attention to that?

Christine Clarke

Yes.

Christine Clarke

Oh, God.

Gale A. Brewer

They're nuts.

Erin Dalton

is a particular area of interest for me, for sure.

Erin Dalton

And we're looking at different models to ensure that people in our shelter system, and certainly there are a lot of single adults in the system who don't have significant behavioral health needs.

Gale A. Brewer

Absolutely.

Erin Dalton

But there is a group.

Erin Dalton

This is something we're looking at addressing in the homelessness.

Gale A. Brewer

But it's just hard on the ones who are doing really well to be in the same space of the ones who aren't.

Erin Dalton

Yeah, we're looking at improvements as we work on the homelessness plan.

Erin Dalton

We think there are certainly models of care that can get.

Erin Dalton

Behavioral health care for anyone who needs it into the system and not just behavioral health care, but also, you know, for looking at kids with asthma, making sure that they're getting like, you know, regular conditions as medical needs met.

Erin Dalton

So I think there is a lot more we can do in integrating these two systems of care so that people are in fact getting the care, the medication management and the support that they need.

Erin Dalton

And if I may, I was just actually looking for the number.

Erin Dalton

I told you it is also something that we are working actively with our partners in the school system on.

Erin Dalton

Cleaning up data to make sure we actually know the transport routes.

Erin Dalton

I was looking for the number of people who are currently assigned to be kind of case managers on that.

Erin Dalton

On school issues.

Erin Dalton

On school issues.

Erin Dalton

And we're looking at that with the school system.

Erin Dalton

There's not one for every shelter, but some of those folks cover multiple shelters.

Erin Dalton

But just looking at the ways we can use those resources better, again, our own staff doing door knocking where kids are missing school

Erin Dalton

and ensuring that the transportation data is both correct so we know where kids and families are supposed to be going, as well as we're addressing those needs faster.

Erin Dalton

So operationally, we are very much on this and agree it's a critically important issue.

Gale A. Brewer

I mean, just with the buses letting go, you've got to call Kevin Moran because everybody else, forget it.

Gale A. Brewer

I've been on with him all day.

Gale A. Brewer

He's in charge of buses.

Gale A. Brewer

So your caseworker better have his cell number.

Gale A. Brewer

Thank you.

Erin Dalton

I'm going to call Kevin Moran.

Alexa Avilés

It's holding right now, right?

Erin Dalton

Thank you, Councilor Brewer.