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Q&A

Council Member Morano questions DHS on hotel violations and community impact

New York City Council · Oct 28, 2026 · starts 1:42:53 · 1 min 52 sec

Morano asks if 42 open violations per hotel would be acceptable for a private landlord. Dalton says residential code applied to hotels inflates violations but DHS must improve. She says she is integrating data to measure surrounding community impact.

Frank Morano

For the record, I strongly prefer the five-minute clock to two minutes.

Crystal Hudson

And that's why it's my hearing, and I've got two minutes.

Crystal Hudson

Duly noted, Jim.

Crystal Hudson

I know your preference, council member.

Frank Morano

Duly noted.

Frank Morano

Commissioner, you testified earlier.

Frank Morano

You acknowledged that flexible capacity shelters, which are mostly commercial hotels,

Frank Morano

Average, approximately five.

Frank Morano

42 open violations per facility, 42.

Frank Morano

If a private landlord had 42 outstanding building violations, would the city consider that an acceptable place to house vulnerable New Yorkers?

Erin Dalton

Yes, thank you.

Erin Dalton

It's a good opportunity to provide clarification.

Erin Dalton

I'm not 100% sure if you were in the room just a few minutes ago when we went through this a little bit.

Erin Dalton

As I indicated, as I read my testimony aloud, I learned some things in this process of preparing the testimony about how hotels are different and

Erin Dalton

applying a kind of residential standard to that hotel necessarily increases the number of violations.

Erin Dalton

So it's not an indication necessarily of, it's a data point that actually does require a bit more nuance.

Erin Dalton

Regardless, it is our responsibility and we have the tools to make improvements in those systems.

Erin Dalton

Also, that data does not, it indicates an issue.

Erin Dalton

It doesn't indicate which of those have been resolved.

Erin Dalton

So on its face, I would say that, you know, like looking at it the way you did, I would say, yes, this is a huge problem.

Erin Dalton

We must do something about it.

Erin Dalton

And I think we're going to go back with this understanding and kind of understand a little bit more about what's going on there and certainly take additional action if needed to remedy those facilities.