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Public Testimony

Deborah Berkman testifies on safety transfers and shelter oversight

New York City Council · Oct 28, 2026 · starts 3:02:07 · 2 min 9 sec

Berkman, NYLAG, says the city fails to oversee shelters and safety transfers often require legal intervention. She supports Intro 99 to keep families near their communities and schools.

Member of the Public - Deborah Berkman

Thank you.

Member of the Public - Deborah Berkman

Chair Hudson and staff, good afternoon, and thank you for the opportunity to testify.

Member of the Public - Deborah Berkman

My name is Deb Berkman, and I am the director of the Shelter and Economic Stability Project at New York Legal Assistance Group, or NILAG.

Member of the Public - Deborah Berkman

At NILAG, we represent New Yorkers who are trying to access shelter, who are living in shelter, and who are navigating public benefit systems.

Member of the Public - Deborah Berkman

Through that work, I hear every day from people experiencing homelessness about what it is actually like to live in our shelter system.

Member of the Public - Deborah Berkman

Based on our experience, one of the biggest barriers to safety and shelter is the city's failure to adequately oversee the shelter system.

Member of the Public - Deborah Berkman

Too often, there's no meaningful way to address unsafe conditions, staff misconduct, theft, harassment, or retaliation.

Member of the Public - Deborah Berkman

And as a result, people are forced to endure unsafe situations with little hope that anyone will intervene or they will be forced into the street.

Member of the Public - Deborah Berkman

But a particularly significant problem is the difficulty to our clients of obtaining what was called a safety transfer.

Member of the Public - Deborah Berkman

And I know Commissioner Dalton testified a little bit about this.

Member of the Public - Deborah Berkman

When a placement becomes unsafe, if someone experiences threats, harassment, theft, violence, or other dangerous conditions in shelter, they should be able to move to a safer placement, but too often they can't.

Member of the Public - Deborah Berkman

In practice, many safety transfers are only approved after legal intervention, but even we encounter opposition when we're advocating for our clients for a safety transfer.

Member of the Public - Deborah Berkman

And many of our clients have been forced into street homelessness rather than remain in shelter where they're just not safe.

Member of the Public - Deborah Berkman

Just as importantly, there doesn't seem to be an effective process for investigating and adjudicating complaints of safety issues in shelters.

Member of the Public - Deborah Berkman

The city must provide stronger oversight and meaningful accountability for shelter providers.

Member of the Public - Deborah Berkman

And without that accountability, the unsafe conditions and mistreatment will continue.

Member of the Public - Deborah Berkman

We strongly support Intro 99.

Member of the Public - Deborah Berkman

Families should be housed as close as possible to the homes and communities from which they were displaced.

Member of the Public - Deborah Berkman

And children should be able to stay connected to their school support system and medical providers.

Member of the Public - Deborah Berkman

We have written testimony as well, which we will submit, but thank you very much for your time and your attention to these matters.