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Public Testimony

Denton Hutchinson describes neglect and mistreatment in shelters

New York City Council · Oct 28, 2026 · starts 0:11:24 · 3 min 11 sec

Hutchinson, formerly in shelter seven years, says security staff escalate conflict and ignored a resident who later died. He also describes being forced outside in winter while sick with shingles.

Council Staff

Denton Hutchinson.

Member of the Public - Denton Hutchinson

Good afternoon.

Member of the Public - Denton Hutchinson

My name is Denton Hutchinson.

Member of the Public - Denton Hutchinson

I'm with the Community Leadership Collective of the Coalition for the Homeless.

Member of the Public - Denton Hutchinson

I want to thank you for holding this long-awaited hearing today on safety in shelters.

Member of the Public - Denton Hutchinson

I was in shelter for over seven years.

Member of the Public - Denton Hutchinson

And only recently was able to get housing and leave shelter.

Member of the Public - Denton Hutchinson

During my seven years in shelter, I was transferred around to many sites, but I saw the same issues at different shelters.

Member of the Public - Denton Hutchinson

One of the hardest parts of living in a shelter is how people are treated by staff,

Member of the Public - Denton Hutchinson

including the security staff who were supposed to create a safe environment.

Member of the Public - Denton Hutchinson

Whether it was DHS police or private security guards, they treated us with absolute disrespect and complete disregard for our lives.

Member of the Public - Denton Hutchinson

Security guards don't de-escalate conflict, they only escalate them, or they just ignore it.

Member of the Public - Denton Hutchinson

In one shelter I was in, I noticed someone sleeping on the floor in the back of the recreation room in the morning.

Member of the Public - Denton Hutchinson

I pointed him out to the DHS shelter security staff stationed about six steps away from the recreation room.

Member of the Public - Denton Hutchinson

They said that he had missed his bed check, so he had to sleep on the floor.

Member of the Public - Denton Hutchinson

Hours later in the afternoon, I came back and he was still lying there unmoving.

Member of the Public - Denton Hutchinson

I spoke with security staff again, DHS that is, telling them that he had moved since I saw him that morning.

Member of the Public - Denton Hutchinson

DHS security finally walked over to see him and discovered he was dead.

Member of the Public - Denton Hutchinson

It was horrifying, to say the least.

Member of the Public - Denton Hutchinson

He was someone that I knew, interacted with him.

Member of the Public - Denton Hutchinson

They let him lay there, steps away all night and day without even bothering to check on him or do anything that could have saved his life.

Member of the Public - Denton Hutchinson

This shows the security staff do not care about the lives of people in shelter.

Member of the Public - Denton Hutchinson

In other instances, I was sick with the worst case of shingles.

Member of the Public - Denton Hutchinson

Because of the shingles, I could only wear the lightest of clothing because it hurt so excruciatingly bad.

Member of the Public - Denton Hutchinson

It was the middle of winter.

Member of the Public - Denton Hutchinson

There was an altercation and the DHS police required all residents to leave the building.

Member of the Public - Denton Hutchinson

I asked DHS staff if I could stay inside or go to my bed or another room because I was sick and didn't have winter clothes on and it was very cold out.

Member of the Public - Denton Hutchinson

They said I had to leave and I stood outside in the cold wearing next to nothing, worried about apothema and my health.

Member of the Public - Denton Hutchinson

Again, this only goes to show that shelters and security staff do not care about the lives and well-being of shelter residents.

Member of the Public - Denton Hutchinson

Those of us who have no place to go but shelter deserves basic respect and dignity, but that is not what we get in shelter.

Member of the Public - Denton Hutchinson

I want to thank you for this opportunity to testify.

Crystal Hudson

Thank you so much for sharing.

Member of the Public - Denton Hutchinson

You're welcome.

Crystal Hudson

Appreciate it.