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Q&A

Long and Jimenez on CBO outreach across boroughs

New York City Council · Oct 28, 2026 · starts 1:11:33 · 1 min 41 sec

Jimenez says H&H contracts with 20 community-based organizations that reflect New York City's diversity, speak dozens of languages, and operate in every borough. He says H&H meets with them monthly to share feedback and identify where to be.

Dr. Ted Long

Well, I'll start.

Shirley Aldebol

In your outreach, I mean.

Dr. Ted Long

Yeah, yeah, no, totally.

Dr. Ted Long

I'll start and I'll turn to Jonathan.

Dr. Ted Long

But I want to, I think outreach is so important.

Dr. Ted Long

And for me, I'll say on a personal level, this program is how I really learned, you know, the value and absolute crucial role that outreach has in a program like this.

Dr. Ted Long

If you take out our relationships with our CBO partners, if you take out the outreach components of the program, I don't think it would have succeeded.

Dr. Ted Long

So I think that from the beginning of the program, our decision to make sure that we were in partnership with CBOs, I think, has been a cornerstone of our success.

Dr. Ted Long

Jonathan is very close to that, so if you want to share a little more about how things have gone.

Dr. Jonathan Jimenez

We contract with 20.

Dr. Jonathan Jimenez

community-based organizations that have been serving their community for decades and are well-trusted messengers about the care that we provide and about the enrollment process.

Dr. Jonathan Jimenez

And we strive, when we contract with them and partner with them, to make sure that they also reflect the diversity of New York City.

Dr. Jonathan Jimenez

So they speak dozens of languages and have served all the different communities in New York City.

Dr. Jonathan Jimenez

They're in every single borough.

Dr. Jonathan Jimenez

So that's sort of our approach to the gaps.

Dr. Jonathan Jimenez

Let's be in as many places as possible and anywhere that we're needed.

Dr. Jonathan Jimenez

And we also receive feedback, important feedback, regularly from them.

Dr. Jonathan Jimenez

We meet with them monthly on an individual basis and then all together as well monthly to share both between them experiences about.

Dr. Jonathan Jimenez

Where we need to be that we aren't already, and also receive feedback about what's an event that we need to go to that we haven't been already present at.

Shirley Aldebol

Happy to have you at all of my events in District 13.

Shirley Aldebol

A couple more questions if I may, Chair.