Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Public Testimony

Robert Bookman Testimony: NYC Hospitality Alliance

New York City Council · Apr 23, 2025 · starts 0:18:45 · 8 min 49 sec

Robert Bookman, Counsel to the NYC Hospitality Alliance, discusses structural issues with the revocable consent process, stricter clearance rules, and the financial hurdles preventing small restaurants from applying.

Rob Bookman

Also have been a partner in a boutique law firm called Pazetski and Bookman.

Rob Bookman

We specialize in licensing and regulatory matters.

Rob Bookman

But I've been involved with every aspect of the changing rules and regulations and the laws on sidewalk cafes for 40 years from both inside government and on the other side of government.

Rob Bookman

And we were deeply involved with two mayoral administrations and the city council in negotiating both this new statute and the rules with the Department of Transportation.

Rob Bookman

As with any once in a generational piece of legislation, there were many, many compromises that were made.

Rob Bookman

Some we supported, some we did not.

Rob Bookman

For the most part, we hoped for the best, and we believed that the council and administration did as well.

Rob Bookman

We understood that we would give these series of compromises, all of us, our best chance of success.

Rob Bookman

We would see what resulted, and we would come back.

Rob Bookman

And here we are.

Rob Bookman

Unfortunately, we now know that no one who supports outdoor dining can say that this program has been a success.

Rob Bookman

I say that without any malice, without pointing any fingers at anyone.

Rob Bookman

There are no bad guys here, there are no enemies.

Rob Bookman

The program simply has not worked out as well as we all had hoped for.

Rob Bookman

There were mistakes in the legislation that were part of compromises that DOT had to live with.

Rob Bookman

There were mistakes in their rulemaking that were part of compromises that the industries had to live with.

Rob Bookman

So there are a series of issues which have brought us where we are today.

Rob Bookman

I also want to point out specifically Pinkus Ringel, who is not here unfortunately, nor the commissioner.

Rob Bookman

I'm surprised neither one are here.

Rob Bookman

Both of them have been extremely cooperative working with us.

Rob Bookman

Ringle is uh one of the best public servants I've ever seen, quite frankly.

Rob Bookman

He responds to emails on weekends in the middle of the night.

Rob Bookman

They're very responsive.

Rob Bookman

But nevertheless, we have a structure that is not successful.

Rob Bookman

We need to recognize that it's not a success, despite everyone's best interest efforts, and look at the reasons why to and come up with solutions together.

Rob Bookman

The shockingly no number of restaurants that even bothered to apply for outdoor dining, let alone hundreds of those who applied but are not following through on their applications, and Max will talk a little bit about that, makes it clear that the program needs to be fixed.

Rob Bookman

Obviously, we all knew with the emergency over and the program no longer free that there would be a drop-off in the number of restaurants participating.

Rob Bookman

That's clear.

Rob Bookman

I'm a straight shooter, I have a reputation testifying here for 40 years.

Rob Bookman

Uh, you know, I'm not gonna blow smoke, I'll tell you the truth and I'll answer your questions truthfully.

Rob Bookman

But frankly, we thought there would be a lot more than the 3,000 establishments that applied.

Rob Bookman

We thought about double that number.

Rob Bookman

So the alliance asked our membership why so many did not apply, and the answers were clear in our survey.

Rob Bookman

The new stricter clearance requirements, as compared to the old law that nobody anticipated, which came out in the rules, made it more difficult for people to get sidewalk cafes.

Rob Bookman

The overall expense in relationship to those lower number of tables made some people decide it wasn't worth it.

Rob Bookman

The seasonal nature of roadway has really made it many people decide that it's not worth it, and that program has been decimated based on the number of applications that are filed.

Rob Bookman

And again, you will hear that there are potentially hundreds of people who did a file who are not following through now that they see how expensive it is to set it up.

Rob Bookman

The difficulty of many small businesses applying online added to the confusion and the expense that restaurants simply could not afford.

Rob Bookman

The consent, one of the compromises that was in the legislation was that sidewalk cafes would continue with the consent process in addition to a license.

Rob Bookman

Let me explain that for a minute.

Rob Bookman

There were two major structural problems that were brought into sidewalk cafes in the 1980s that caused so few licenses, and 70% centered in Manhattan.

Rob Bookman

And that was the zoning laws, which restricted it in out of boroughs, and the consent.

Rob Bookman

The consent makes it a long process, a complicated process, an expensive process.

Rob Bookman

It adds rent above a license fee.

Rob Bookman

We wanted to get rid of both.

Rob Bookman

Only zoning was eliminated.

Rob Bookman

Same thing like when we got rid of uh the Cabaret licensing law.

Rob Bookman

We said that's not going to make dancing legal because the zoning law is what restricts dancing.

Rob Bookman

And finally, years later, zoning was addressed.

Rob Bookman

So we had both of those problems here.

Rob Bookman

Many commercial users of the public sidewalks don't have both of those.

Rob Bookman

They just have a license.

Rob Bookman

Thousands of street vendors just have a license.

Rob Bookman

Fruit and vegetable stands, which are very much like sidewalk cafes, movable structures, they just have a license.

Rob Bookman

They just have a license.

Rob Bookman

None of them have this consent on top of it.

Rob Bookman

By keeping the consent on top of it, we created an expensive, complicated problem for the thousands of people that only experience outdoor dining during during the emergency, which was a simple go online, say yes to a few questions, and you got your permit.

Rob Bookman

Requiring the act.

Rob Bookman

So look let me give a few examples though, in some of the what Andrew talked about.

Rob Bookman

Processing time.

Rob Bookman

As a matter of policy.

Rob Bookman

The statute says that DOT must within five days of receiving an application determine if it is complete, and if it is complete, they're supposed to start the time clock by sending it to the community board and the other agencies that review sidewalk cafes.

Rob Bookman

Same language that existed when it was with the consumer affairs for 40 years.

Rob Bookman

DOT unfortunately interpreted that to mean not just that the application is complete, meaning all the documents are there, the photographs, the filing fee, but that it's an approvable application, meaning their entire review has to be done before they started the clock.

Rob Bookman

Well, that's a multi-month process, as it should be.

Rob Bookman

They have experts, examiners who review the plans, look at the pictures, get back to the applicant, which Max will talk about.

Rob Bookman

They're very responsive.

Rob Bookman

We respond to those, make some changes, uh, listen to the community board.

Rob Bookman

When once the application was deemed complete and approved by them, then they first started the clock.

Rob Bookman

And that's why we're in a situation where this late in the process from August 3rd, when the applications were filed, where we just don't have many approved.

Rob Bookman

Another couple of quick ones.

Rob Bookman

The online only, which has been discussed, has hurt a lot of small restaurants, immigrant restaurants, English is not their first language.

Rob Bookman

They couldn't know how they don't know how to upload and download, and they couldn't save their work.

Rob Bookman

Um, and now what we're seeing is a third rookie mistake is they're requiring, unlike consumer affairs, the entire annual rent up front.

Rob Bookman

Nobody pays an annual rent up front.

Rob Bookman

If you had to do that at home or in your business, you wouldn't have a business.

Rob Bookman

Consumer affairs always allowed quarterly payments.

Rob Bookman

There's nothing in the statute which prohibits that.

Rob Bookman

So the variety of issues that you know need to be addressed.

Rob Bookman

Uh, we can address it, but we all have to first come to the conclusion that what we have is not working, that we can correct these problems.

Rob Bookman

They're all correctable.

Rob Bookman

Some changes will can be accomplished with a simple policy shift, some with rule changes, some with statutory changes.

Rob Bookman

We all have a role here.

Rob Bookman

But this is a program that can be corrected.

Rob Bookman

Finally, the whole process here was to create a balance between the old law, which was way too restrictive, and the emergency law, which was way too permissive because it was an emergency.

Rob Bookman

We were trying to come to a balance.

Rob Bookman

We now see, unfortunately, we did not reach the correct balance, and we need to readdress these issues so we can come to a middle ground.

Rob Bookman

Many changes were positive.

Rob Bookman

No outdoor music, no outdoor TVs, the flooring on roadways have to be movable and cleaning, hours of operation that are restricted.

Rob Bookman

We addressed many of the problems, but we did not address what we see here, which is why businesses aren't applying.

Rob Bookman

And we thank you for the opportunity to set the table here.

Rob Bookman

And you'll briefly hear from Max and some of the restaurants that are having these issues.

Rob Bookman

Thank you.

Max Bookman

Thank you, members.

Max Bookman

My name is Max Bookman.

Max Bookman

I'm a seventh-generation New York City resident chairman, and for the last 10 years, I've lived in your district.