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Q&A

Ariola and Kristoff discuss EMS staffing shortfall and rate changes

New York City Council · Jun 1, 2026 · starts 4:50:27 · 1 min 58 sec

Ariola asks about EMS headcount. Kristoff reports budgeted headcount of 4,540 with actual at 4,250, a shortfall of 290, with another 500+ expected to leave for firefighter promotions. Ariola asks about federal/state rate changes; Kristoff confirms treatment-in-place was approved in February and ambulance rate increases go through city rulemaking.

Joann Ariola

Do you believe that you have enough EMS headcount on staff available now for the units?

Joann Ariola

And are they fully operational at capacity?

Joann Ariola

And if not, what is the shortfall?

Lizette Kristoff

So we're definitely not fully staffed.

Lizette Kristoff

So we're under our budgeted headcount.

Lizette Kristoff

Right now for EMS, our budgeted headcount is 4,540.

Lizette Kristoff

And we are at 4,250.

Lizette Kristoff

So we're 290 under budgeted headcount.

Lizette Kristoff

And we expect to lose another 500 plus EMS personnel over the next four firefighter classes.

Joann Ariola

Okay.

Joann Ariola

All right, the executive budget projects savings beginning in FY27 through higher federal and state ambulance reimbursement rates, correct?

Joann Ariola

What specific rate changes are driving this projection and how have those rates been formally adopted by the relevant state and federal agencies or are they still pending as well?

Lizette Kristoff

So there are the two.

Lizette Kristoff

So treatment in place, which supports 10.1 million of the revenue increase, has been approved.

Lizette Kristoff

So New York State had a Medicaid state plan amendment that they had submitted to federal CMS, and that was approved back in February.

Lizette Kristoff

New York State has only recently distributed guidance on how to proceed with the technical details of billing for that.

Lizette Kristoff

But that is all set, and we anticipate that proceeding shortly.

Lizette Kristoff

The second one is raising our EMS rates.

Lizette Kristoff

So EMS rates are something that we can set on our own that doesn't require state or federal approval.

Lizette Kristoff

It goes through the city's rulemaking process.

Lizette Kristoff

And so we have gone through that process.

Lizette Kristoff

You know, we had our initial public notice, we had our public hearing, and the final rule was published in the city record just last week, which is well on time for the rates to be effective July 1st.