Narcisse discusses early outreach and constituent exemption case

Councilmember Narcisse?

Commissioner again, Commissioner Lee.

Thank you.

And I have to start by saying thank you.

We have great relationship in my office.

Your agency been coming and I appreciate that.

So I'm not against amnesty.

As a business person, I love the idea, but I'm thinking.

Bye.

How we can help folks to pay the bills from the get-go instead of reaching to a point where we have so much money out and then we're trying to hire people, we're trying to get the money, and it's great.

So what really inspired the whole process for us to have that bill in front of us?

Well, so one of the things that we are actually trying to improve is the outreach at the get-go, right?

Instead of waiting, let's say, X amount of weeks, days, weeks, months, we're trying to increase the

outreach into the respondents at a very early stage because in the past, it's found that once we reach out to them on the early stages, then they're

more highly likely to actually address their violation because it's still very fresh.

So, you know, that is one of the things that we are going to improve over the next couple of years.

That's actually one very specific thing we're doing.

I love it because once the person, oh, that's the time to catch them and make a deal with them.

I don't like to use that word, but make an arrangement with them.

And so they can pay the bill.

Yeah, and that is a change that we are putting in.

Yeah, I'm all for that.

And I'm hoping that we can come to a point, too, for those folks that are driving in our street to be paying their tickets.

And some of them are plates that I cannot even read myself.

They're missing numbers.

But that's another story.

We should have that conversation because it's ridiculous.

Separate from this bill.

And elderly homeowners, I'm taking it to my district, sorry.

I mean, in my district, mailed his disabled homeowners exemption renewal in March.

DOF says he was never received.

We have proof of mailing.

DOF says it is waiting on the tax commission.

What is the process for restoring his exemption for 2026, 2027?

Because he really in need for it.

What can my office do?

Yeah, so we're happy to talk offline if you give me the constituent's information.

It goes through our tax exemptions unit.

And so if you give us this information, we're happy to kind of go back and see what communication, you know, our tax exemption unit should be in conversation.

And I think what's happening is they're trying to challenge the initial judgment from the exemptions, which is what the tax commission is for, right, is to appeal DOF decisions.

So we're happy to take a look offline if you give us the constituent information.

Thank you.

Being a nurse, you know, whenever I have disabled folks and I have a few questions, I'm not going to keep it because I know chair want to finish the time.

My time is up.

Thank you so much.

Thank you.