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Q&A

Council Member Morano on compliance jump and public pressure as enforcement tool

New York City Council · Sep 2, 2026 · starts 2:03:41 · 2 min 36 sec

Council Member Morano questions why it took a deadly outbreak and public exposure to get 97% compliance, asking why non-compliant buildings weren't publicly identified before people got sick. Martin says the law was only eight weeks old and transparency is now a core strategy.

Lynn C. Schulman

Thank you, Councilmember.

Lynn C. Schulman

We're going to ask Councilmember Murano, who's on virtually, to ask questions because in order for somebody to ask questions virtually, we have to have quorum, so we have quorum now.

Lynn C. Schulman

So, Councilmember Murano.

Frank Morano

Thank you very much, Chair, and I want to thank the Commissioner and his whole team, but also all the families that spoke out about a situation that I'm sure was very difficult.

Frank Morano

Commissioner, in your testimony, I want to touch upon a few of the areas that you

Frank Morano

that you brought up.

Frank Morano

Namely, your testimony says that before the Upper East Side cluster, that citywide compliance with the new monthly Legionella testing requirement was only

Frank Morano

74% thereabout.

Frank Morano

And then there was this jump to 97%, according to your testimony, two weeks later.

Frank Morano

And you specifically call public pressure and transparency.

Frank Morano

One of your most effective enforcement tools.

Frank Morano

Why did it take a deadly outbreak and public exposure to get owners to comply at that level?

Frank Morano

If publicly identifying non-compliant buildings works, why weren't you doing

Frank Morano

that before people got sick?

Commissioner Martin

Thank you for the question, Councilmember.

Commissioner Martin

This law was eight weeks old.

Commissioner Martin

The ink was barely dry on it when we first started this cluster.

Commissioner Martin

That citywide compliance rate was 77%, and 74% was the compliance rate

Commissioner Martin

in that region.

Commissioner Martin

What we learned from this experience is with this brand new law, right, having transparency be a core piece of this, a way that we promulgate the law,

Commissioner Martin

needs to be front and center to get to the compliance rates that we want, that New Yorkers deserve.

Commissioner Martin

And so you better believe for every single one of those cooling tower operators that were not compliant, we held them accountable.

Commissioner Martin

That also is reflected in the new measure that we announced yesterday, leveraging what we learned in this cluster with compliance to make it easier for New Yorkers

Commissioner Martin

to check their cooling tower on their building to see how compliance is going and to map that information for them.