Ariola questions NYPD working with Motorola during outage
Ariola asks if NYPD was actively working with Motorola during the outage. Gelobter confirms all agencies and vendors were on the bridge call starting at 8:54 a.m. Ariola then asks when FDNY was notified—Gelobter says they were part of the bridge call distribution list notifications.
Would you say that was a correct response to the news agency?
Thank you for the question.
If I am understanding the question and recalling properly, there was a report that at 9.24 a.m.
A notification was sent out saying that there were alarm calls being impacted.
And at 9.24 a.m., that is where we thought the issue was.
We did not learn until later that 911 calls were also being impacted.
There was a second notification sometime between 10.20 and 11 a.m.
That went out saying that the issue to the alarm company calls had been resolved.
And all traffic had been rerouted to PSAC 1.
And no impact to 911 was currently being experienced.
Was the NYPD actively working with Motorola during that outage?
During the bridge call that started at 8.54 in terms of getting to resolution and having the calls rerouted to PSAC 1.
Yes, all of the agencies and the vendors were all on one call.
Okay.