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Q&A

Feliz questions Motorola's perspective on whether outage was preventable

New York City Council · Sep 9, 2026 · starts 2:55:34 · 52 sec

Feliz asks what Motorola thinks about the outage—whether it was preventable or inevitable. Gelobter says they are in active conversations with Motorola to understand root causes and what can be remediated on both ends, but doesn't have specifics yet.

Carmen N. De La Rosa

Yeah, just have three final questions.

Carmen N. De La Rosa

The first one is, based on your conversations, just curious what does Motorola think about all of this?

Carmen N. De La Rosa

Was this preventable or inevitable every once, every few years?

Unidentified speaker

I appreciate the question.

Unidentified speaker

We are in active conversations with Motorola.

Unidentified speaker

We need to understand what were the root causes of the issue, what are the things that can be remediated both on their end as well as on ours, and

Unidentified speaker

It is ongoing conversations, and once we have a better sense of what needs to be changed going forward, then I'll be able to speak more to that.