Morano asks if city could operate 911 system without Motorola tomorrow
Morano asks directly if the city could operate and maintain the system if Motorola stopped providing support. Gelobter says today, with NextGen 911 implementation ongoing, they could not turn that off and pick up the work without significant impact. Morano then asks who is the single city official ultimately accountable for 911 system integrity. Gelobter says that needs to be addressed, with OTI managing the Motorola contract specifically.
Yes or no?
Thank you for the question.
Today,
We are in a state where they are implementing NextGen 911.
Today, we could not turn that off and pick that work up without having significant impact.
Finally, it is really helpful to have all these agencies here because chances are somebody will have the answer to one of the questions that my colleagues and I are asking.
But sometimes it can become difficult to know who's responsible.
So just to sort of make clear, I'd like to know who actually owns responsibility inside city government when something like this happens.
Obviously, we have OTI, we have the NYPD, we have FDNY, then there's Motorola and Verizon.
We have multiple layers of contractors and technical personnel.
Who is the single city official who's ultimately accountable for the integrity of the 911 technology system?
Not who manages one component, but whose name is on the line when that system fails?
Thank you for the question.
That is also something that we are needing to address today.
The technology systems that run PSAC emergency services across the board are a collaboration between multiple different agencies with different agencies.
having different areas of responsibility.
In terms of the Motorola contract specifically, that is OTI who manages that.
Thank you, Chair.
Thank you, Councilmember Wong.
Thank you, Chair.