Morano questions whether Motorola faces any financial consequences
Morano asks if Motorola has faced any financial consequence—withheld payment, service credits, cure notice, or contractual remedy. Gelobter says it would be premature to ascribe blame before the root cause analysis is complete, but they will explore recourse after the analysis is finished.
Finally, Chair, if I may, one final question.
Commissioner, your testimony repeatedly identifies Motorola as the vendor responsible for the managed service and the software change associated with this outage.
I know they're not here, but can you tell us, has Motorola faced $1 of financial consequence as a result of what happened?
Has the city withheld payment, demanded any sort of service credit, sought reimbursement, issued a cure notice, or pursued any other contractual remedy?
No, I appreciate the question, and I think that it is also something that we're going to have to tackle.
As of today, because we are still in the process of doing the research and doing the root cause analysis, it would be premature for us to try to ascribe blame or assign specific responsibilities.
So we will have to...
Look into that after we have completed this analysis.
Thank you.
Thank you.
We have Hanif Hankerson-Shuang.