Riley questions why calls didn't automatically transfer from Bronx to Brooklyn

Thank you, Chair.

Good afternoon, and thank you, Commissioner, for testifying to the administration for coming out.

I don't want to beat a dead drum.

I know my colleagues have asked you questions and expressed their concerns.

I share a lot of concerns representing the Bronx.

I know there were a lot of Bronx residents who were impacted by this outage.

So I just want to speak about the backup systems, if there are any.

When the communication router failed, why didn't calls automatically transfer from PSEC 2 in the Bronx to the Brooklyn PSEC 1?

Thank you for that question.

While we do have monitoring in place and we have redundancies in place, the cut over does not happen automatically for a situation like this.

And that is something that we need to figure out and understand what we can put into place going forward so that

a different outcome would happen next time.

What kind of backup system does the administration have in case this thing does happen again?