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Q&A

Chair Stevens on mandated reporting guidance and under-16 policies

New York City Council · Sep 16, 2026 · starts 0:58:16 · 2 min 41 sec

Stevens presses on what guidance DYCD gives providers about mandated reporting obligations and policies for youth under 16, noting providers report confusion. Haskell says she wants to investigate further with ACS, and Thorne notes ACS attends quarterly provider meetings to discuss appropriate SCR call practices.

Althea V. Stevens

Absolutely, because these questions are coming from providers.

Althea V. Stevens

And one of the things they're also saying, like, because it's around what guidance you guys are giving them, because that's the next question.

Althea V. Stevens

What guidance are you?

Althea V. Stevens

Giving them around mandating reporting, right?

Althea V. Stevens

And so obviously it's something that's not clear.

Althea V. Stevens

And I think that like sometimes with mandate reporting, right, I'm a mandate reporter.

Althea V. Stevens

And I've taken that training multiple times.

Althea V. Stevens

But one, I think it has been evolving, especially around SCR reports.

Althea V. Stevens

It has been evolving because we know the disparities that it has and that we see in communities.

Althea V. Stevens

But, you know, I...

Althea V. Stevens

To me, this is a flag that it's clearly not clear across the board of what it looks like in each of the centers.

Althea V. Stevens

Thank you.

Althea V. Stevens

That's the next question around, like, what are you providing them as an obligation to mandate report?

Althea V. Stevens

But if you want to go back to the providers, I'm going to let you go back to the providers.

Althea V. Stevens

Because I see a lot of them shaking their heads, too.

Susan Haskell

Yeah, no, I think we trust that your questions are coming with an opportunity and an appetite for us to go back and see how we...

Susan Haskell

how we're making our recommendations, but also I think what you have offered here, and as Susan has spoken, is really to talk to the Commissioner of ACS, which I know that she's prioritizing training around mandate reporting and the levels and escalations.

Susan Haskell

So I'd like to look into this a little further.

Althea V. Stevens

Yeah, because even that, the following question is, while DYCD website providers give a list of specific protocols for 16, 17-year-olds, it does not include guidance for serving youth who are under 16.

Althea V. Stevens

And how do DYCD shelter policies differ based on the age of individuals seeking care?

Althea V. Stevens

And are those specific rationales on why policies were changed among minors?

Althea V. Stevens

So.

Althea V. Stevens

I don't know if you guys had anything you wanted to add there, or we can move on if you want to speak to the provider.

Tracy Thorne

I just want to add that Samantha had raised the fact that ACS comes to our provider meetings quarterly.

Tracy Thorne

And the most recent meeting, we talked about the SCR calls and ACS's approach in reducing the SCR calls and what's appropriate and what's not.

Tracy Thorne

And so we've been talking about that for a few years now, a couple years, too.

Tracy Thorne

And we want to continue lifting it up.

Tracy Thorne

And I just want to echo, yeah, I'm glad you're raising this.

Tracy Thorne

And I think that this is a really important issue.

Tracy Thorne

But we are all working together to untangle the best way to work with 14- and 15-year-olds.

Althea V. Stevens

So my providers, I'm sure they'll come back and tell me that you guys will have the conversation.

Althea V. Stevens

And then we'll keep talking because I do think it's something that we have to make sure that there is clarity and a basic understanding.