Zhuang asks about IT improvements and cross-agency data sharing
Zhuang asks what IT improvements could reduce lapses and whether funding was requested, and whether there's a cross-agency system that flags SCRIE/DRIE eligibility when seniors apply for other benefits, with Shear noting DOF maintains a dedicated rent freeze portal and Agarwal offering to follow up on cross-agency integration.
What administrative or IT department could most improve process on the limited time, reducing claps?
Has funding been requested for this current or upcoming budget?
Did you guys request any budget for that?
In the IT budget?
Yeah.
We have a system, so for rent freeze, we have a portal that's dedicated to it, and we maintain and we make upgrades to it as needed.
I don't know if there's a specific budget for it, but...
Like cross-agency.
Like say if this senior, they may be eligible for the other senior benefits.
In the same time, they can send more information to different city agencies that, oh, maybe qualifies green and green.
I will get back to you on that.
Okay, thank you.