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Q&A

Chair Hudson asks about challenges with landlords and repeat offenders

New York City Council · Sep 22, 2026 · starts 0:56:50 · 4 min 6 sec

Hudson asks about challenges with landlords who do not make repairs and whether there is a process to stop using repeat offenders. French says there is no formal removal process yet, but DSS is looking at assessment and escalation, including for fraud and criminality.

Crystal Hudson

And then, you know, we've already mentioned sort of some of the anecdotes with the challenges that we've heard about directly from constituents

Crystal Hudson

and also difficult landlords, you know, who are not making repairs.

Crystal Hudson

What are some of the challenges that DSS faces in working with landlords, especially when it comes to ensuring that tenants are living in safe conditions?

Scott French

I mean, I think we, you know, we make it very clear, and I think through our really structured inspection process, that we expect a level of professionalism and care from our landlords, right?

Scott French

And that anyone, you know, moving out with a city FEPS voucher should, you know, have the same care and treatment and responsiveness to their apartment as any other New Yorker.

Scott French

And so, you know, during that process where we're doing the inspections, we obviously have more sort of leverage and oversight with the landlords in regards to, right, approval of the unit to be utilized in the program.

Scott French

We do also, when individuals are leaving shelter, right, really let them know also what their rights are once they move out, right?

Scott French

Once you're a permanent resident, we don't.

Scott French

Have as much of insight necessarily into the relationship with the landlord, but we make sure that everyone understands that, you know, what your rights are and how you can report issues where landlords are not being responsive

Scott French

to you in regards to conditions and other things that should be addressed in the apartment.

Crystal Hudson

Do you have any sort of formal process for, or let's call it an exit ramp for landlords that have a history of

Crystal Hudson

refusal to do repairs or any of these complaints, consistent, you know, major failures?

Crystal Hudson

Major issues that are causing them to fail inspections and so forth.

Crystal Hudson

Is there a formal process for removing those landlords?

Scott French

So there isn't, I don't want to misspeak necessarily, there isn't a removal process that is currently in place of that.

Scott French

There are some things we're looking at internally around, I think, assessment process for landlords who come to us with new units who we may have had issues in the past.

Scott French

We can follow up on.

Scott French

So I don't want to misspeak right here in regards to that.

Crystal Hudson

Maybe removal isn't the most accurate way to express this.

Crystal Hudson

But essentially, is there a process when you know that somebody is a repeat offender?

Crystal Hudson

You know, for not renting more units from them or continuing to rent those units?

Scott French

Where, yeah, we're currently looking at what would be a process that sort of aligns within, you know, allowability of identifying landlords who have potentially had

Scott French

problematic units in the past or challenges engaging with the program and following the appropriate rules and expectations.

Scott French

We can follow up with some more details.

Crystal Hudson

Okay.

Crystal Hudson

And then, I mean, this is just coming to me, so forgive me.

Scott French

Sure.

Crystal Hudson

But do you know of...

Crystal Hudson

Any folks in the program that are on the worst landlords list?

Scott French

I would have to get back to you on that.

Scott French

I just, I can't, I don't want to speak specifically.

Scott French

I would want to check.

Crystal Hudson

You look like you have an answer.

Andrea Reed

No, I don't have an answer to the problematic landlords, but we are working on a landlord elevation escalation list, but it's not related to landlords that are...

Andrea Reed

That poor character, it's around criminality and fraud.

Andrea Reed

And so we don't yet have a process for the bad landlords.

Andrea Reed

So it's administrator mentioned, we'll get back to you on that.

Crystal Hudson

Councilmember Brewer is suggesting the use of AI to complete that process for you.

Crystal Hudson

Okay.