Council Member Brewer questions DSS on inspection challenges and pilot
Brewer asks what challenges remain in speeding up inspections and how the pilot handles minor versus major repairs. Dalton says the pilot differentiates minor faults fixed with photos or video from major issues requiring re-inspection, and the agency plans system-wide rollout next year.
Councilmember Brewer.
Thank you.
Regarding Intro 98, I was next door.
You're lucky you're not dealing with signal.
You're doing very well.
My question is, that's what we were talking about for the last four hours.
My question is, if that inspection process is what is improving from 28 to 24 days, but we'd like to make it.
Less days for getting into the apartment.
What are some of the challenges?
Now, you mentioned that you're working perhaps on pre-qualified for inspections.
You're doing a pilot.
So I would just wonder, because I do know in my, you know, not as half as experience as you or as Wynn, but people are coming in that the smallest item is keeping them from moving into that apartment.
Now, you also have...
You know, people who are mold and that's not a fixable immediately.
So how does that, how can we fix that if at all?
In other words, what is it, I assume that the inspections, no matter how hard you try, are still slowing down the process.
Yeah, I'll start here and then my colleagues may want to jump in.
The pilot seems to have been working to achieve many of the things that you're after here, right?
So one of the things that we do think is important, as you could hear, we're only doing about a third of the inspection and the providers are doing the rest.
We think that's important to keep that in place.
I don't think you would want us to be doing all of those inspections.
So that's...
For the staff to do it, probably.
That's also correct.
So I think...
That part we'd like to maintain.
We completely agree that there is a difference between minor faults in an inspection and more significant ones.
And so through this pilot process, we have made that differentiation, and we're allowing the landlords to fix and then prove to us that they fixed the minor things
using that kind of video and photographic evidence to demonstrate that they fixed those.
So that's underway.
And then for the more major challenges, we are then going out and re-inspecting.
And so I think those things in combination have started to move that process forward more quickly.
And I think you would also share that there is always a balance between, particularly for these more difficult units that HRA is conducting, a balance between safety and speed.
And I think importantly the lessons that we've learned we are about to roll out to the whole system and so for the entire system in the in the first quarter of next year we would start to see the benefits of the innovations we've put forward over the last nine months okay and what are you
like that two-thirds being done by the private sector, that would not be done by the third-party inspectors.
That would still be done by the owners, basically.
That's what I'm trying to figure out.
Where are the third-party folks?
The third party goes to the last part of your introduction, which is about the new bill.
The new buildings.
Okay, that's where they would be.
All right.