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Public Testimony

Amelia Walden describes court disputes, falsified vent repair, mold, and altered apartment

New York City Council · Sep 22, 2026 · starts 2:40:35 · 4 min 22 sec

Amelia Walden says she is from Penn-Wortman Houses and her quality of life has suffered mentally and physically. She describes being taken to court over repairs, a bathroom vent not working for two years, a falsified HPD repair record, recurring mold, and renovation reducing her apartment space.

Member of the Public - Amelia Walden

From Penworkman.

Chris Banks

Ms.

Chris Banks

Walden, you want to move that mic a little closer?

Chris Banks

Thank you.

Member of the Public - Amelia Walden

Can you hear me now?

Chris Banks

We hear you loud and clear.

Member of the Public - Amelia Walden

Okay.

Member of the Public - Amelia Walden

I am Amelia Walden.

Member of the Public - Amelia Walden

I'm from Penworkman Houses.

Member of the Public - Amelia Walden

First of all,

Member of the Public - Amelia Walden

My quality of life has really been affected mentally and physically.

Member of the Public - Amelia Walden

First, they took me to court because I refused to let them come in my apartment and break the floors in the closet for this riser that they wanted.

Member of the Public - Amelia Walden

The judge specifically told them to get a certified company to do the work.

Member of the Public - Amelia Walden

Now I'm back in court again.

Member of the Public - Amelia Walden

And for the lead and the asbestos results, I asked management many times for the results.

Member of the Public - Amelia Walden

They refused.

Member of the Public - Amelia Walden

So I searched around and I called Environmental Protection.

Member of the Public - Amelia Walden

That was the only time I was able to get the results of the lead and the asbestos testing.

Member of the Public - Amelia Walden

I'm trying to see what it is.

Member of the Public - Amelia Walden

Management also took me to court.

Member of the Public - Amelia Walden

They held my rent for over a year.

Member of the Public - Amelia Walden

I didn't even know the reason why because at first when I went in a month after, they said they were processing the rent.

Member of the Public - Amelia Walden

So I'm thinking that maybe they're backlogged.

Member of the Public - Amelia Walden

They held my, I made my payments at the office, got my receipts.

Member of the Public - Amelia Walden

They took them over a year and they didn't start cashing until after they took me to court in May and the court saw where they was at fault.

Member of the Public - Amelia Walden

My bathroom vent has not been working for at least two years, and they keep sending someone in.

Member of the Public - Amelia Walden

They clean it, and that's it.

Member of the Public - Amelia Walden

So the last information I got from HPD,

Member of the Public - Amelia Walden

that my complaint of the vent in the bathroom being fixed was falsified, the information that it was corrected.

Member of the Public - Amelia Walden

To use my bathroom, to take a shower, or even to use the toilet.

Member of the Public - Amelia Walden

You have to keep the bathroom door ajar.

Member of the Public - Amelia Walden

My apartment has been having mold problems off and on.

Member of the Public - Amelia Walden

This is the third time that they have had the mold in my apartment.

Member of the Public - Amelia Walden

So with that question, I would like, if you can find out, when they say mold removal, what's the procedure for that?

Member of the Public - Amelia Walden

Because they come in, they wipe it, and they paint it, and that's it.

Member of the Public - Amelia Walden

That doesn't solve the problem.

Member of the Public - Amelia Walden

Another thing with the rent.

Member of the Public - Amelia Walden

Oh, my apartment peephole is small.

Chris Banks

30 seconds to wrap it up.

Member of the Public - Amelia Walden

As a senior or even a person with a disability, you cannot really see clearly who's on the other side of that door.

Member of the Public - Amelia Walden

And management do have the problem of sending someone to your apartment with no appointment.

Member of the Public - Amelia Walden

And I told them, do not send anyone to my apartment without an appointment.

Member of the Public - Amelia Walden

So now slam lock is another problem.

Member of the Public - Amelia Walden

You get locked.

Member of the Public - Amelia Walden

That's dangerous.

Member of the Public - Amelia Walden

If a person have a home attendant and get locked out, that person, that patient or that resident is in jeopardy of maybe dying or something until they can get into the apartment.

Chris Banks

30 seconds.

Member of the Public - Amelia Walden

Okay, renovation took away part of my apartment.

Member of the Public - Amelia Walden

I have a four room, but now I have a three and a half because my kitchen space is compromised.

Member of the Public - Amelia Walden

And I also do not have a closet, so I have my other clothing things in boxes.

Member of the Public - Amelia Walden

So I want to know how can you address that for that whole sea line?

Member of the Public - Amelia Walden

Where the apartment closet was downsized and management just refused to acknowledge.

Member of the Public - Amelia Walden

Also, management, some management staff is very disrespectful.

Chris Banks

Okay.

Member of the Public - Amelia Walden

They need an in-service.

Member of the Public - Amelia Walden

So the elevators are frequently out of order, and that's another problem.

Chris Banks

Chronically, chronically outage and elevated.

Chris Banks

Brand new elevators, right?

Chris Banks

Okay.

Chris Banks

Refurbished.

Chris Banks

Refurbished.

Chris Banks

Okay.

Chris Banks

Thank you for your testimony.

Member of the Public - Amelia Walden

Thank you.

Chris Banks

Thank you.