Banks asks whether Section 9 work orders fell as units moved to PACT; Greene points to annual inspections
Banks asks whether Section 9 work order numbers have dropped as units move to PACT. Greene says the bigger change is that NYCHA now inspects every apartment yearly, generating more work orders than the previous 50% inspection rate.
Haven't we seen the number of work orders in Section 9 developments drop if units are moving to PAC?
Thank you.
Thank you, Chair.
And it's a very, very excellent question.
And I actually jumped, I unfortunately jumped the gun and got to get a little bit ahead of myself there.
I should have waited for your question.
You sure did.
I have my apologies.
So what really would change is how work orders are created.
At NYCHA, we're seeing a historically high number of work orders created because of the reforms under the 2019 HUD agreement and some of the HUD changes.
So right now, again, we're inspecting about 140,000 apartments per year, give or take, to do those individual apartment assessments.
And when the maintenance worker does that, he or she are going to be generating more tickets.
So we're identifying more repair needs that previously probably went unreported.
NYCHA was only in the past only doing 50% of those inspections.
And if we didn't get into that unit that year, it would be four years before the next inspection.
Now we're...
Going in every single apartment every single year, and that's generating more work orders.
We're meeting our annual demand.
We're doing...