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Agency Testimony

Greene reports skilled trades backlog down 14% to 282,000

New York City Council · Sep 22, 2026 · starts 0:46:08 · 26 sec

Greene says NYCHA reduced the borough-based skilled trades backlog by 14% since 2024, down to 282,000 work orders. In 2025, NYCHA created 2.5 million repair work orders and closed or canceled about 2.49 million.

Daniel Greene

Despite apartment inspections increasing, the number of work orders created, we have reduced the borough-based skilled trades backlog by 14% since 2024, down to 282,000 work orders.

Daniel Greene

To put this backlog in perspective, during 2025 alone, 2.5 million new repair work orders were created and 2.49 million were closed or more in limited circumstances canceled.