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Q&A

Aldebol asks about agencies being siloed in hiring

New York City Council · Sep 22, 2026 · starts 1:06:18 · 1 min 55 sec

Aldebol asks if agencies are siloed; Porter confirms each agency has its own HR and DCAS supports through exams and recruitment.

Shirley Aldebol

Yeah, on that particular issue of it seems like the agencies are siloed when it comes to hiring.

Shirley Aldebol

Is that correct?

Katrina Porter

Yes, each agency is responsible.

Katrina Porter

They have their own HR departments, and they're responsible for recruiting and hiring.

Katrina Porter

And we're here to support them, you know, through examinations and, you know, other methods.

Katrina Porter

Our small but mighty Office of Citywide Recruitment.

Katrina Porter

And, you know, just helping them navigate and, you know, to help amplify immediate hiring needs they may have.

Shirley Aldebol

So essentially you wait for them to say, hey, we need to hire.

Shirley Aldebol

20 people in this hard to recruit title.

Shirley Aldebol

And then what, you know, what steps do you take to make sure that that happens?

Katrina Porter

So that's in some instances, there are, you know, many different ways for agencies to recruit and hire.

Katrina Porter

There are different title classifications that have different rules and regulations, but the foundation of the city's civil service system

Katrina Porter

are competitive titles that require examination.

Katrina Porter

And that's why we, you know, administer so many exams.

Katrina Porter

a year, on average about 200.

Katrina Porter

And that's the opportunity for agencies to communicate to DCAS any immediate or future hiring needs that we should be helping them to prepare for.

Katrina Porter

But in the mix of that,

Katrina Porter

If anything comes up, you know, we're always there to support them by amplifying, by, you know, even hosting special hiring events to help, you know, bring folks into a centralized location and, you know, do on the spot hiring.

Katrina Porter

So there are many different strategies that we use to support agencies, their HR shops, but exams by far is the cornerstone of the system.